We couldn't find xbox one console with the IP provided.

Discus and support We couldn't find xbox one console with the IP provided. in XBoX Games and Apps to solve the problem; Have two rigs running windows 10 and Xbox One, all ethernet linked to a single routers lan. Cant connect to Xbox thru Xbox One App on first PC, it... Discussion in 'XBoX Games and Apps' started by f r u 7 7 y, Dec 15, 2015.

  1. f r u 7 7 y
    f r u 7 7 y Guest

    We couldn't find xbox one console with the IP provided.


    Have two rigs running windows 10 and Xbox One, all ethernet linked to a single routers lan.

    Cant connect to Xbox thru Xbox One App on first PC, it says:

    "We couldn't find xbox one console with the IP provided." ... even when i insert IP of the console manually (as it doesnt find it automatically too).

    But i can easily connect from another PC, where it finds Xbox automatically.

    In the network of the troubled PC i can see Xbox under Media Devices and Other Devices and can successfully ping Xbox with its IP.

    Hard reset everything, dvr is turned on everywhere, one live account & region & time zone, latest versions of everything... give up, but still need this feature, pls advice

    :)
     
    f r u 7 7 y, Dec 15, 2015
    #1
  2. AlecRO1
    AlecRO1 Guest
    "We couldn't find an Xbox One console with the IP address provided"

    I am having the exact same problem.
     
    AlecRO1, Dec 15, 2015
    #2
  3. T0Jo22
    T0Jo22 Guest
    "We couldn't find an Xbox One console with the IP address provided"

    So I'm trying to stream my Xbox to my Windows 10 laptop. But it won't connect. I've done the steps everyone says to do: make sure they are both on the same sub network, hard reset of laptop and Xbox, clear MAC address. I don't know what else to do and I would
    love some help/answers!
     
    T0Jo22, Dec 15, 2015
    #3
  4. Bestlano
    Bestlano Guest

    We couldn't find xbox one console with the IP provided.

    Hi Fru77y, can you try the following troubleshooting tips to see if it may help? The steps are written for Smart glass but follows the same flow that will work for the Xbox App. Let us know if it helps or not. In the meantime I will go ahead and report
    this issue to the developers.

    Xbox One SmartGlass

    Thanks,

    Best
     
    Bestlano, Dec 16, 2015
    #4
  5. Same problem, and No this did not work for me.
     
    Jim N Rara 001, Dec 26, 2015
    #5
  6. Vipx
    Vipx Guest
    Vipx, Jan 1, 2016
    #6
  7. crb42
    crb42 Guest
    I am have this problem periodically. I have an ASUS router that provides a list of the connected devices and the Xbox is listed. It also has a refresh button in the router GUI to refresh the list. After a refresh, the xbox was immediately detected by
    the Win 10 app. So I am guessing there is some interaction there. But why entering the IP address does not work is a mystery to me.
     
    crb42, Feb 14, 2016
    #7
  8. Bestlano
    Bestlano Guest

    We couldn't find xbox one console with the IP provided.

    Hi Wild, What version of the app are you using? Are you observing the same issue using the latest Xbox App (Beta)?

    Thanks for the feedback,

    Best
     
    Bestlano, Feb 16, 2016
    #8
  9. JohnBressler
    JohnBressler Guest
    Same Issue. None of the fixes helped. Not using beta. This is a huge issue for me. I use the Windows 10 app to stream games because my TV is way too laggy. in fact the video is too laggy too. I just use it for the audio while I have the HDMI plugged into
    my PC monitor. (My monitor doesn't have any speakers)
     
    JohnBressler, Feb 17, 2016
    #9
  10. Bestlano
    Bestlano Guest
    HI Beefy, If possible, can you try reproducing this issue with the Xbox App (Beta)? It runs the latest version of the app. You can DL the beta version located here:
    www.microsoft.com/.../9NBLGGH1J27H. In the mean time I will report this to the developers so they are aware this issue is being observed. If we have further questions we will contact
    you.

    Thanks,

    Best
     
    Bestlano, Feb 17, 2016
    #10
  11. JohnBressler
    JohnBressler Guest
    Well, I tried the beta and I am still unable to connect. I tried to manually type in my Xbox's ip (192.168.1.2) and it was still unable to detect anything. I've even tried disabling my firewall. Do I need to select any different setting on my Xbox so it
    recognizes the beta Xbox App?
     
    JohnBressler, Feb 17, 2016
    #11
  12. JohnBressler
    JohnBressler Guest
    Sorry for the double post, but I thought this would be useful information.

    I downloaded Smart Glass. It still wouldn't connect and gave me an error message saying, "We can't connect to your console right now. 8000001e."
     
    JohnBressler, Feb 17, 2016
    #12
  13. Bestlano
    Bestlano Guest

    We couldn't find xbox one console with the IP provided.

    Hi Beefy, In the beta app, can you please report this issue by click on the smiley face located on the left NAV bar, then click "Report a problem". This will send a report to the developers with helpful data to help with any investigation. If we need more
    information we will contact you.

    Thanks for the feedback,

    Best
     
    Bestlano, Feb 17, 2016
    #13
  14. JohnBressler
    JohnBressler Guest
    Filed a report through the app like you suggested, Best. I'll check back periodically for any feedback or a fix and post if I find anything else out. Maybe there's some kind of bug in the current Xbox One firmware?
     
    JohnBressler, Feb 17, 2016
    #14
  15. Bestlano
    Bestlano Guest
    Hi Beef, Thanks for taking the time to report this issue.

    Thanks,

    Best
     
    Bestlano, Feb 18, 2016
    #15
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We couldn't find xbox one console with the IP provided.

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