"We could not log you in to Xbox Live"

Hello Lucasj24, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support.

I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Hard reboot worked for me.

I think this is ridiculous. We pay all this money for their system and we can't even play games on it without signing in. Not to metion the additional cost of xbox live gold. In regards to the issue of the Titanfall release that was the reason the beta
was open to everyone to test the servers prior to the release. I am extremely disappointed in microsoft.

Quite often a hard reset will fix this problem, simply keep your finger on the power button continuously for 8-10 seconds (until it goes off) Then restart the Xbox One.

Xbox Live Core Services: Limited

Affected platforms: Xbox One

Affected services: Signing into Xbox Live

Updated: 3/11/2014 10:33:01 PM GMT:

Are you unable to sign in to Xbox Live? We are aware of the issue and we have a stellar team working very hard to fix it. Thanks for being patient. We'll update you again in 30 minutes.

You can keep informed and updated on
support.xbox.com/.../xbox-live-status