We can login into Microsoft, but can’t play Minecraft on my PlayStation five

Hello, Georgia! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

Could you kindly give me more details about your inquiry? Are you getting a specific error message?

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.

Hello I play minecraft on xbox while my friends play on the ps4. We were able to play together before but in recent times it won't let my friends on the ps4 login to their microsoft account through minecraft so now we can not play together anymore.

Do they've have a ps plus membership? If not that would.be why

Playstation put cross platform gaming behind a paywall

If that's the case, that's ridiculous. I want to play minecraft multi-player on xbl, which I paid for both xbl and minecraft on my Xbox. But I can't play with my Playstation in the other room because they both are on my microsoft email. So I gotta put my son's microsoft email on the PS5 minecraft login and mine on the Xbox since xbl is exclusive to login email.... so lame.

"Unable to sign in

We could not link your account for Playstation Network to a Microsoft account at this time

This Microsoft account has already been linked to a different account for Playstation Network

You can attempt to sign in again anytime from settings>game>cross-platform play"

Although I'm using the same psn account I linked my Microsoft account on and I have the same account linked to normal Minecraft but Minecraft Dungeons doesn't login

I hope you can find a fix to this problem.

Thanks

That's really weird, since when you unlink a Minecraft/Microsoft account from a Playstation ID it can only be linked to the same Playstation ID.

Are you completely sure you are signed in with the correct Playstation ID and trying to login with the correct Minecraft/Microsoft Account?