Watching movies on Xbox One S

The original Xbox One has no 4K capabilities, but the Xbox One S and Xbox One X can stream video and play games in 4K, but not watch movies in 4K.

Thanks. But it is formatted as media drive it is a wd 3.0 3.6tb with 3tb mp3 x264 full HD and some 720p also. A few movies do not play but if I put them on an ext ssd they play.. I use kodi. None 4k play on the hdd. On ssd they do as mp4. Mkv does not work

Hi there Dimitri,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with watching movies on the Xbox One S. To help clarify a bit more, What app are you using to play from your external Hard Drive? Do you receive a specific error message on the Xbox
console?

I recommend checking out the following articles: Troubleshoot
Movies & TV on Xbox One and
Video, photo, and audio on Media Player for Xbox One FAQ.

Give this a try and let us know so we may further assist.

That hard drive must be designated as a media drive. Not formatted as Xbox drive. Because Xbox recognizes SSD it immediately recognizes it as a media drive. Here is troubleshot for external
hard drives. Have you tried to start movies from USB drive? Remember, in settings on your Xbox that drive must be designated as a media drive. You can try reformated it again on your PC and then plug it in again on Xbox. One other thing. If your HDD is
recognised as media drive on your Xbox, you can format again on your Xbox and set it as media drive again. System/storage - select your media drive and pres a. Then formate it as media drive again. And finally, the question that supposed to be first. Is your
HDD recognized as a media drive? Is it recognized at all?

Have you tried to change USB ports to plug it in? And last, try a power cycle console described here on the bottom of the page and try plug
back in your HDD.

I Think you need put the your HD in USB port Correct, Try put in The Right if you is by front