Watched the Mixer stream (Sea of Thieves first look at Forsaken Shores) but I did not receive ...

Hello,

I've watched almost the entire show and even received the notification in Mixer saying I unlocked the figurehead, but I can't find it in my account, nor ingame.

How do I unlock it for real?

:)

 

Watched the Mixer stream (Sea of Thieves first look at Forsaken Shores) but I did not receive the MixPot promotion (the Huntress figurehead).

I have watched the Sea of Thieves Mixer live stream (the first look at Forsaken Shores)
on August 21 but I have not received the promotional item (the Huntress figurehead). I have watched from my PC and I am 100% sure I was logged on with my Microsoft account when I started the Mixer stream. When will the promotional item be added to my
account?

 

Sea of Thieves - Huntress Figurehead Mixer

Hello.

At 21 of August I have watched the Xbox stream on Mixer but I didn't received any reward (the Huntress Figurehead) on Sea of Thieves.

Can you please help me?

Best regards,

 

remember that it may take a while to arrive. If it doesn't you should contact support.

 

All is you need its just wait. Its arriving to you soon. Maybe few days.

 

Hello JongleurStones,

We were able to determined that you are not eligible for the rewards because you created your Mixer account pass the date of the event. The event started on 8/21/18 and in order to be eligible for the mixpot you must have a gamertag and a Mixer account created
before the event that's attached to the gamertag.

Thank you for posting!

 

That isn't true. At all.

I have my Mixer account since months. I even got the previous Mixer Sea of Thieves reward, the Ebony flintlock, back in March.