Watched a dvd, turned xbox off & now my xbox won't read any discs at all, including the movie..

JoeyDiamanti · Apr 27, 2017

I put a brand new dvd in, my son watched it, I turned the xbox off, turned it back on shortly after, took the Monster Trucks dvd out, and put mafia 3 in to install and it wouldn't even read at all, not even an error message, so I tried the dvd again and
the system is saying it isn'ta disc the xbox reads and it was just playing it... This is ridiculous, and almost enough to send me back to sony, I switched when the xbone came out but am having regrets, never had these issues with sony.

:)

JoshAguilar · Apr 27, 2017

Xbox One doesn't play DVDs but will play Blu-rays. Anyone else have this problem?

The strangest thing. My OG Xbox One will play Blu-ray discs just fine. I've watched plenty of Blu-ray movies on it plus I've played many of my Xbox One games on it too (witch are on Blu-ray discs too). Unfortunately when it comes to DVDs, the One won't play
them. Usually I wouldn't give a thought about it because I no longer have any DVDs and have no need to watch a DVD movie but the fact is that I cant access any of my Xbox 360 games either because those are on DVDs. Kind of strange and I'm hoping I can get
a fix because I have allot of 360 games on discs that I can't play because of this problem. Any help would be greatly appreciated.

TL;DR: Xbox One will play media on Blu-ray discs (Xbox One games/Movies) but won't even read DVDs (Xbox 360 games) witch means I can't play any BC games.

RustlingSea445 · Apr 27, 2017

disc unrecognizable

Got a brand new Xbox 360 and it won't read any game discs or dvds. Tried troubleshooting steps but it still doesn't want to read the discs. What now?

Daft Badger · Apr 28, 2017

Had this myself a few times.

Try the steps here
https://support.xbox.com/en-GB/xbox-one/console/disc-error If none of those work then it would need to be sent of for repair

Daft Badger

Had this myself a few times.

Try the steps here
https://support.xbox.com/en-GB/xbox-one/console/disc-error If none of those work then it would need to be sent of for repair

Obsessive Power

Hi,

It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.

Obsessive Power

I take it Blu-Ray disc movies are working okay? Have you tried many of the ones you own? Games are detected?

Bear in mind that the Xbox One S, One X and the current Series X actually have two lasers, one for reading DVD discs (including Xbox 360 discs) and one for reading Blu-Ray discs, which also includes Xbox games as they are also on BD-Disc.

If the DVD laser is giving out, it won't read certain DVD discs, and this is likely the reason for the issues you are experiencing. This is also why Blu-Rays and Xbox One games are not effected. There is nothing wrong with your DVD's, it's the console's optical drive that is faulty.

Obsessive Power

Hi,

Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

Be able to read the disc. Check if the disc is dirty or damaged
Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
work.

M3tal Daz3

Each Xbox One console is manufactured for a specific Blu-ray and DVD region, following international standards. The Xbox One console can play Blu-ray discs and DVDs that are sold in the same region as the console.

Some Blu-ray discs and DVDs are not region-encoded or are coded to all regions. Region-free Blu-ray discs and DVDs will play on any Xbox One console.

support.xbox.com/.../watch-bluray-dvd-movies

Watched a dvd, turned xbox off & now my xbox won't read any discs at all, including the movie..