Watch Dogs 2 pre order 15,000 Reward Credits

Lil Stray1 · Oct 24, 2016

I think it's stupid that I have to post my issue on an open forum instead of talking directly to a MS support person. I just contacted MS support and the referred me here.

Any way, I pre ordered Watch Dogs 2 digitally through my Xbox One using Xbox credits and then I received an email a few days later that I could receive 15,000 Reward credits. Now I am checking to see if I am eligible to receive the Reward credits. The
MS support agent said I was, but as of now, I still have not received them.

:)

pinarel-93E8CD16-BAD3-49D7-89F5-7D7A1722B998 · Oct 24, 2016

I did not receive the 15,000 credits for the pre order mission

I am participating in xbox live rewards in Brazil, I joined the pre-order gaming mission where I have to buy 3 games in pre order to win 15,000 credits.

I made the purchase in pre order of the 3 games (Mafia 3, Watch Dogs 2 and dead rising 4) but until the moment I did not receive my credits. By my intention was to happen 96 hours after the release of the dead rising 4 that was December 6.

I would like a resolution to my problem and consequently receive my credits.

TheRealPakman1 · Oct 24, 2016

Never received my 15,000 credits for punch card completion.

the punch card for Xbox LIVE Rewards 15000 credits bonus it shows my pre-orders for Mafia 3 it shows my pre-order for Watch Dogs 2 but my pre-order for Dead Rising 4 did not register that's why I'm not getting my 15 thousand credits if you check my account
you can see I did pre-order Dead Rising 4.

Smwutches · Oct 24, 2016

There are 2 ways to get the 15,000 credits. In order to qualify by just purchasing that game, the games has to be preordered as a physical disc from microsoftstore.com. Digital orders do not qualify for that offer.

The other, is the Games on Demand punchard. If you preordered that game this month, it would count towards your punchcard. You would need to purchase 2 more eligible games in order to complete the punchcard and receive the credits.

XBLRewards8 · Nov 3, 2018

Hello Lil Stray1,

As Smwutches says, that email is for a physical (disc) purchase off the Microsoftstore.com storefront, as stated in the email. Also, the link in the email should direct you to that store to make your purchase. Digital purchases off the Xbox are not eligible
for that offer, but digital pre-orders are eligible for our Games on Demand punchcard, and you received a punch for that offer. You can view that offer at (Xbox Live Rewards). It requires
3 punches to complete in order to receive 15,000 Credits.

XBLRewards8

Hello Lil Stray1,

As Smwutches says, that email is for a physical (disc) purchase off the Microsoftstore.com storefront, as stated in the email. Also, the link in the email should direct you to that store to make your purchase. Digital purchases off the Xbox are not eligible
for that offer, but digital pre-orders are eligible for our Games on Demand punchcard, and you received a punch for that offer. You can view that offer at (https://rewards.xbox.com/gamesondemand/). It requires
3 punches to complete in order to receive 15,000 Credits.

Smwutches

There are 2 ways to get the 15,000 credits. In order to qualify by just purchasing that game, the games has to be preordered as a physical disc from microsoftstore.com. Digital orders do not qualify for that offer.

The other, is the Games on Demand punchard. If you preordered that game this month, it would count towards your punchcard. You would need to purchase 2 more eligible games in order to complete the punchcard and receive the credits.

Guerrero Ultimo

Since you all are rewards members maybe you know the answer to this. The 15,000 point credit for pre-ordering through the Microsoft Store, how long does that usually take to be applied?

As for the rewards program overall i find it ok. It is free so nothing lost. And 15,000 credits for pre-ordering is equivalent to $15 for me so I can pre-order 2 games i was going to buy anyway and get back $30 worth of credit. Not a bad deal.

Murphs-A47006C9-2185

The pre-order promotion was only for 3 pre-orders on the list for 15,000 credits, subsequently if Resident Evil 7 was one of the pre-orders the FAQ stated that would not be counted until 3 days after the game launches (which is January 23rd 2017) so that
was one of your eligible pre-orders then it is too early to see those 15,000 pending credits. Subsequently, pre-orders (as well as subscription, in-game currency, and hardware) are not eligible for MyVip increase. So after the January 1st, 2017 reset if you
were 2 star @ 86% then you would be 2 star @ 0% moving forward in 2017.

The reward team works Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply to threads. They do not work weekends and reply oldest to newest. They will review your pre-orders to see if there are any issues with the 15,000 promotion.

XBLRewards8

Hello Vemonus Smithy,

The only way to receive Credits for a single pre-order is through our MicrosoftStore.com offer, which rewards 15,000 Credits for a single physical (disc) purchase off of MicrosoftStore.com. Since your purchase was a digital pre-order, it was not eligible
for any Credits. However, it did award one punch on the Games on Demand punchcard. That offer requires the purchase of three eligible games to complete the offer and receive 15,000 Credits.

Watch Dogs 2 pre order 15,000 Reward Credits