Was told to post here by @XboxSupport for Gears of War Tokens

I was told by XboxSupport to post in this forum if I qualified for the Gears of War UE promotion but haven't received the codes yet. Any help will be greatly appreciated.

:)

 

Preview

Was told by @XboxSupport to post here to help get my preview working.

 

Received a Preview Program token message, but it expired before I could redeem it.

Just talked with XboxSupport live chat, they told me to post here. I received an invite to the program about 2 weeks ago but the message expired before I could redeem the token. Gamertag:

Thanks.

 

You need to post here

forums.xbox.com/.../5576.aspx

Don't forget to read the FAQ about the requirements

 

After further investigation, we've determined that you are not eligible for the promotion for one of these following reasons:

• You must have played Gears of War: Ultimate Edition while connected to Xbox Live before Dec. 31st 2015. If you played after that date, you will not qualify for this offer.
  
• If you are located in Japan, Germany, or China, you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported region, you will not qualify. For a list of supported Xbox Live regions, please check our Xbox
  Live Countries page.
• If you are under the age of 17 or have set your birth date incorrectly on your account (Example: December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to reflect your accurate birth date. To check the birth
  date on your account, head over to your Personal Info page on your account. Changing the birth date on your account using the site above does not change your
  Xbox Live account's birth date.

We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.comand majornelson.com for any future promotions
you may be interested in. Thanks for posting!

 

Mister Maka -

You need to send my information back and have them look at it again.

Chat and phone support BOTH verified I played prior to 11:59pm Eastern Time on December 31st, even got 2 achievements.

I live in Kansas, in the United States...

And I was born in 1983 and I've checked and double checked that the date is correct.

 

Hey t3h M1Lkmanz0rz!

Apologies for any confusion. It appears our team is already aware of your issue and is looking into it. Thanks for your patience with this and please keep an eye out for communication. Thank you!