Was sent the wrong code

Discus and support Was sent the wrong code in XBoX Sales and Promo to solve the problem; I received a code to redeem a free game when I purchased my Xbox one. I redeemed the code online however it sent me a gears of war ultimate edition... Discussion in 'XBoX Sales and Promo' started by XinsaneNic14X, Jun 5, 2016.

  1. XinsaneNic14X
    XinsaneNic14X Guest

    Was sent the wrong code


    I received a code to redeem a free game when I purchased my Xbox one. I redeemed the code online however it sent me a gears of war ultimate edition code. I had chosen forza 6. I've now been trying to get thos issue fixed for a week and no one has given me
    any info with the hour long calls or chats.

    :)
     
    XinsaneNic14X, Jun 5, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Wrong code sent

    Support will get back to you, but please don't post codes on the forums. These are public so anyone can take them.
     
    Smwutches, Jun 5, 2016
    #2
  3. Mister Cizl
    Mister Cizl Guest
    Wrong code sent

    Hey Crush Meister! That promotion was indeed for Xbox One, unfortunately, we are unable to reassign or replace codes. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Jun 5, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Was sent the wrong code

    Smwutches, Jun 5, 2016
    #4
  5. XinsaneNic14X
    XinsaneNic14X Guest
    yes I did thank you though.
     
    XinsaneNic14X, Nov 3, 2018
    #5
  6. Mister Cizl Win User

    Wrong code sent

    Hey Crush Meister! That promotion was indeed for Xbox One, unfortunately, we are unable to reassign or replace codes. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. Smwutches Win User

    Was sent the wrong code

  8. Smwutches Win User

    Wrong code sent

    Support will get back to you, but please don't post codes on the forums. These are public so anyone can take them.
  9. XinsaneNic14X Win User

    Was sent the wrong code

    yes I did thank you though.
  10. XBLRewards8 Win User

    Sent code to wrong email.

    Hello Nath7830,

    Our other team has identified your prizes, and will reach out to you via private message with the code. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
    of this page. Apologies for the delay.
Thema:

Was sent the wrong code

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