Was charged on credit card and you took points for GamePassUltimate

Discus and support Was charged on credit card and you took points for GamePassUltimate in XBoX on Windows to solve the problem; Why is my credit card ALWAYS being defaulted as my “payment” when I have MS Rewards set up to use my MS points to pay for it? Why is the auto redeem... Discussion in 'XBoX on Windows' started by MoixDiMoix, Sep 5, 2023.

  1. MoixDiMoix
    MoixDiMoix Guest

    Was charged on credit card and you took points for GamePassUltimate


    Why is my credit card ALWAYS being defaulted as my “payment” when I have MS Rewards set up to use my MS points to pay for it?

    Why is the auto redeem function constantly failing to process?

    Why am I constantly removed from auto-redemption and never ever told about it.

    Why is MS charging me for anything and never sending a receipt??? I never ever get receipts when my points have been used and I NEVER got notice or a receipt that my credit card was going to be inexplicably charged either.

    Now my credit card was charged without authorization AND my points were taken to pay for game pass ultimate this month. WHAT IS THE PROBLEM OVER THERE???

    :)
     
    MoixDiMoix, Sep 5, 2023
    #1
  2. crazydude1965 Win User

    Game Purchases and Transactions

    When i last had a voucher or credit on my account it took my credit first then charged my card for rest
  3. Da Wife Said No Win User

    XBOX Gold renewal

    Once you get to the point that money is owed, you have to call billing support. This happened to me when my credit card company flagged the charge as fraudulent. Credit card was good. Just had to call to grt card charged again.
  4. A for Amnesty Win User

    Paying for MS points that weren't added

    Was your credit card charged for a second time? If not, then try to purchase the points again. If you were not charged for your 2nd purchase then you were not "paying for points that you did not receive".
  5. Mistress Sara Win User

    Xbox charges for things I did not pay for

    The charges do sound like 12-month gold and some points. Contact support to make sure your account is safe, and remove your credit card from the account. Also call your credit card company about the charges so they can suspend any other suspicious charges
    and issue you a new card.
  6. Puppy Fujo Win User

    blocked out of sign in after 2 wks

    If your credit card was used fraudulently you can contact your credit card company to have the charges reversed. That would be your best option at this point. You should have no difficulty.
Thema:

Was charged on credit card and you took points for GamePassUltimate

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