Was charged for something I'd already paid for...how do I get my money back?!?!?!

SparkleCake · Dec 26, 2015

I bought a season pass disc of Minecraft Story Mode...then when downloading Episode 4 it charged it to my paypal even though the season pass pays for ALL 5 episodes and I should be able to download them as they come out. I cannot find any way to contact
anyone about getting my money back!! HELP please....I would like my money back, I'm livid here!!

:)

M Marcel M · Dec 26, 2015

Microsoft randomly charged me 7€

Microsoft charged me the costs of an xbox live membership even though I already cancelled my old one on 18th october (I didn't get charged in November at all). It actually charged me twice but I already got the second one back. I'm not using my xbox at the
moment so I would like to get my money back for something I didn't buy.

A CRAFTY BREW · Dec 26, 2015

Greed

auto renewal is savage! thank God I remembered my password. how can I cancel my subscription when you've already charged me? refrain from digging iinto my empty bank account. you can't and won't get paid. how do I end this subscription? the next console
for me will be reverting back To my nintendo64 when gaming was innocent!

Smwutches · Dec 26, 2015

You would need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

DC FOR REAL

I made the mistake of clicking on the 4.99 thinking it would download and not charge me, but it did. How do I get my money back? I already paid for a season pass.

Smwutches

You would need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

DHG UNIBOMBER

Yeah wait a month for something they were still trying to charge for up to today when it was paid for on the 18th. If it takes them a month to figure things out thats really sad and wrong. I get penalise if not paid on time , why penalty do they get? NONE.
Not only is my account suspended and My money is gone, Im expected to pay again for something i already paid. So sure, Ill wait a month.

Ryan-Butler

the same thing just happened to me for the same amount and i was already charged for that purchase months ago on a different card, so now there is a duplicate purchase for something i already own and paid for...... and as you can see ive already paid for it so i need that money back its for something much more important than a duplicate charge and im not sure how to go about doing that.

LyssensLive

Same issue.. Any solution? If not, how can i get my money back ? I paid for something that doesn't work, even here microsoft seems to be on a holiday ..

Was charged for something I'd already paid for...how do I get my money back?!?!?!