Was Charged $5 for The Wolf Among Us EP.2

Hello there Xbox Support members, I am writing today in regards to an error that occurred involving episode 2 of the Wolf Among Us game. After playing episode 1 back in December I decided to purchase the season pass for $15 which would give me access to
episode 2-5 once they were released. Today, episode 2 was released and I wasted no time in downloading it but was surprised to see that the listing said I would have to pay $5 from my credit card. I was a bit worried with going through with the transaction
but decide to give it a go as I believed in reality I would not be charged and that the message was just a simple cookie-cutter message that pops up for all purchases. Unfortunatley, it seems this was not the case and I WAS charged $5. I purchased the season
pass believing I was going to get a good deal but instead it seems I am going to inevitably end up paying for more than I thought. How can this issue be resolved and is there any possibility of a refund? Thank You.

:)

 

Achievements Not Loaded - Wolf Among Us ep. 5?

Achievements aren't showing (ones earned and unearned) for episode 5 of the Wolf Among Us. This has happened with previous episodes, including ep 4 of the Walking Dead. When can we expect them to be loaded to XBL?

 

The Wolf Among Us Ep 2 Download Code Accident

I have recently gotten the download code for the wolf among us Ep 2 and accidentally deleted the code. May I please have another one? You can check my purchase history for proof that I bought one.

 

You'll need to contact customer support.

 

Did you download the content from the in-game store or from the dashboard? On Call of Duty Ghosts you must buy it via the in-game store, if you buy it from the dashboard you will get charged, they tell you this if you are a season
pass holder.

 

I'm sure you can get a refund, but you will have to call customer support or try support online here support.xbox.com/.../contact-us

This message was posted:

2/5/2014 7:38:36 PM PST:

Xbox members, are you being prompted to buy the “The Wolf Among Us- Episode 2: Smoke and Mirrors” even though you already own the Season Pass? As you read this message, we’re working to fix this issue. Thanks for your patience during this process. Another
update is coming your way in 60 minutes.