Warthog code redeemed - car not showing in game. Mustang code never received

I pre-ordered the basic PC game which should have granted me the bonus of the 2016 mustang from this link: Forza Motorsport - Forza Horizon 3 Pre-Order Details

However I never received a code for the car. I also redeemed a code previously for the Warthog but that has not shown up in my garage and I have since deleted the code. Please provide me with new codes or advise how to fix.

:)

 

Missing Warthog and no Mustang Code

I pre-ordered the basic PC game which should have granted me the bonus of the 2016 mustang from this link: Forza Motorsport - Forza Horizon 3 Pre-Order Details

However I never received a code for the car. I also redeemed a code previously for the Warthog but that has not shown up in my garage and I have since deleted the code. Please advise how to correct this.

 

Forza Horizon 3 - Halo Warthog

Hey I received a code when I preordered the ultimate edition, I redeemed the code but the warthog never appeared in ready to install or in the gift car section of the game. Would it be possible to send out another code to me? i still have the message in
my messages that I was rewarded a code but I still have no warthog. Hopefully I will see a new code here soon.

Thank you in advance,

 

Hey BLToaster27! To clarify, did you purchase the game through the Windows Store or Microsoftstore.com? Sorry to see any issues with your Warthog. For this issue, we suggest checking your in-game inbox for any gift cars that you might have (some people have
had this resolve them) or checking the Manage Game section of Forza Horizon 3 in your Games & apps.

If it's not in either of those places, do not worry! We're still working on making sure all users that received their Warthogs are able to play it in-game. Thanks for your patience while we continue to work on resolving all users.

 

Hey Cizl, I got it through the Windows store so that explains that...figured they were one in the same.

As for the Warthog, it is not in my in-game inbox. I'm on Windows 10 using the PC version and am not sure where the manage game section of Horizon 3 is if you could show me.

 

BLToaster27,

Thanks for letting us know! We've passed this information along to the proper teams to investigate why it won't show up in the Windows 10 version, and we'll keep you in the loop!

Thanks!

 

Hey BLToaster!

Are you able to find the Warthog on Forza Horizon 3 on Windows 10 now? Try checking your Garage as well as your Gifts menu in-game and let us know if you're able to locate the Warthog yet. Be sure to install any pending game updates for Forza Horizon 3 before
checking.

Thanks!

 

Yes I was! Thanks, now just hope they fix the FPS and stuttering issue.