warranty wrong

Discus and support warranty wrong in XBoX on Consoles to solve the problem; So i just bought a new xbox one x about 2 hours ago and when i go to register it on my account it says that the warranty has less than a year how is... Discussion in 'XBoX on Consoles' started by UEG META, Feb 23, 2018.

  1. UEG META
    UEG META Guest

    warranty wrong


    So i just bought a new xbox one x about 2 hours ago and when i go to register it on my account it says that the warranty has less than a year how is that possible since i just bought this

    :)
     
    UEG META, Feb 23, 2018
    #1
  2. Yukon
    Yukon Guest
    Will You Be Modding Your XBOXONE

    I would stay way from modding it since it can void the warranty. If something goes wrong after modding the system and there is no warranty then you're on your own.

    On the other hand if the XBox is not under warranty there is no harm in trying something new if you're sure of what you're doing.
     
    Yukon, Feb 23, 2018
    #2
  3. EdwardofTheGoat
    EdwardofTheGoat Guest
    Gamestop

    I know this is the wrong lobby. But if you buy a game and buy the warranty for the game, but the sticker disappears. Does that mean the warranty is no good anymore? Or can they look it up on the computer>
     
    EdwardofTheGoat, Feb 23, 2018
    #3
  4. WPAK
    WPAK Guest

    warranty wrong

    Hi there,

    the best thing to do is to contact Xbox Support, they might be able to look into this issue and hopefully fix it where possible.

    To contact Xbox Support use the Phone or Microsoft Support Chat option at
    http://support.xbox.com/contact-us

    I hope they will be able to quickly sort the issue where possible.
     
    WPAK, Feb 24, 2018
    #4
  5. gH3Ng1s kH4n4g3
    gH3Ng1s kH4n4g3 Guest
    Good luck with that - I've been trying get my warranty issue sorted, but after many hours on the MS Chat and phone (on numerous occasions) my warranty is still only 9 months instead of the expected 12 months.

    Seems to me that Microsoft are unwilling to resolve the issue.

    How did you get on UEG META?
     
    gH3Ng1s kH4n4g3, Nov 1, 2018
    #5
  6. WPAK Win User

    warranty wrong

    Hi there,

    the best thing to do is to contact Xbox Support, they might be able to look into this issue and hopefully fix it where possible.

    To contact Xbox Support use the Phone or Microsoft Support Chat option at
    http://support.xbox.com/contact-us

    I hope they will be able to quickly sort the issue where possible.
  7. gH3Ng1s kH4n4g3 Win User

    warranty wrong

    Hi there,

    the best thing to do is to contact Xbox Support, they might be able to look into this issue and hopefully fix it where possible.

    To contact Xbox Support use the Phone or Microsoft Support Chat option at
    http://support.xbox.com/contact-us

    I hope they will be able to quickly sort the issue where possible.
    Good luck with that - I've been trying get my warranty issue sorted, but after many hours on the MS Chat and phone (on numerous occasions) my warranty is still only 9 months instead of the expected 12 months.

    Seems to me that Microsoft are unwilling to resolve the issue.

    How did you get on UEG META?
  8. Gerardo CG Win User

    Warranty info is wrong

    Hi there Phil, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    I'm sorry to read that the warranty on your controller appears as expired despite being purchased recently.

    In this situation, it will be necessary for you to directly contact the Xbox Support team so they can assist you in correcting the warranty expiration date using their tools. They are the only ones with the capability to do so. Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

    If you're unable to contact Xbox Support through the provided link above, please try using a different combination of categories/reasons until you see the live chat or request a call option. It doesn't matter if the chosen categories/reasons are unrelated to your problem; they have the capability to redirect you to the appropriate department after you explain your issue.

    It's advisable that when you contact Xbox Technical Support, you have the purchase receipt or proof of purchase for the controller handy, as they may ask for it as evidence to change the warranty date.

    I appreciate your understanding and I wish you good luck!

    Kind regards,

    Gerardo.
  9. Mister Getafix Win User

    HELP - Wrong Warranty Date

    Hi there!

    Did you purchase an extended warranty for the console from the retailer? It may be showing the standard warranty for that particular device when you register it.

    If you would like to look into that further be sure to reach out to the
    chat support team     as our Ambassador suggested.

    Feel free to post again if you need some assistance reaching out.
  10. {Parity} Win User

    HELP - Wrong Warranty Date

    You will need to contact support directly for assistance with that. https://support.xbox.com/contact-us
Thema:

warranty wrong

Loading...

  1. warranty wrong - Similar Threads - warranty wrong

  2. Wireless controller warranty date not matching with console warranty date

    in XBoX on Consoles
    Wireless controller warranty date not matching with console warranty date: The console was purchased and registered on 12/25/24. The wireless controller came with the console, but wasn’t registered online until 6/30/25. The controller should have a 1 year warranty, same...

  3. Warranty update for Xbox

    in XBoX on Consoles
    Warranty update for Xbox: I am unable to update my warranty for my XBox series X either online or even speak to someone, despite having my proof of purchase. Is anyone facing this issue? dcd71aae-1eda-4e4b-a8dc-1d5b6f6d598b

  4. Is there something wrong with claiming a warranty for a damaged elite controller?

    in XBoX on Consoles
    Is there something wrong with claiming a warranty for a damaged elite controller?: I have a series 2 elite controller that's been cracking and needs a repair. The outer shell and grip is cracking/peeling and now i have an issue with my left anolog stick and left trigger acting...

  5. Warranty shipping label had the wrong location.

    in XBoX on Windows
    Warranty shipping label had the wrong location.: I requested a replacement for a controller with a stick drift and it still remains in warranty until about October 2024. I was sent a sticker and accepted for a replacement. The sticker turned out...

  6. Xbox controller wrongly showing out of warranty?

    in XBoX on Consoles
    Xbox controller wrongly showing out of warranty?: My Xbox controller is showing as out of warranty since Sept 2023, but I bought it in Jan 2023 (from Best Buy with my Xbox) so I think it should still be in warranty until Jan 2024? I can't seem to...

  7. Can’t finalize under warranty repair - a melted ice pop graphic and a donething went wrong...

    in XBoX on Windows
    Can’t finalize under warranty repair - a melted ice pop graphic and a donething went wrong...: Can’t finalize my in warranty controller under warranty repair - I get to the final stage after entering address and I’m met with a melted ice pop graphic and a donething went wrong - try in a bit...

  8. Warranty is wrong as it says expired in August 2023 when was bought new from...

    in XBoX on Consoles
    Warranty is wrong as it says expired in August 2023 when was bought new from...: Purchased an XBox series X from Curries PC World in January 2023. Ordered and paid for online and collected from store. It developed a fault in that optical drive wouldn't read any discs. Was...

  9. Xbox series x warranty wrong period

    in XboX Insiders
    Xbox series x warranty wrong period: Xbox series x warranty Hi guys, i just bought xbox series x today (17/8/2023) I registered the console at Microsoft site, but the warranty said it ends at (11/11/2024) that means after 15 months,...

  10. My Xbox has the wrong warranty sticker

    in XBoX on Windows
    My Xbox has the wrong warranty sticker: Hi, I bought my Xbox One 500gb in 2018 from Game who have said they haven’t changed the original sticker and we have done anything to it and this means I can’t afford an upgrade, if anyone has had...