Warranty status after repair

i payed £80 for a replacement elite controller which was sent to me with a broken left bumper, so i sent it off for repair all to have to sent back with a broken right thumb stick! now it just says repair complete and says its out of warrenty with no way to sent it for repair again and when i try to contact surport it says unable to call back! so im stuck with a controller with bad stick drift i payed £80 for. they really need to sort out there customer sevice.

Hi Shelijn, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I truly am sorry to hear that.

I kindly ask you to speak with the Microsoft Staff.

Please enter this link:

https://support.microsoft.com/help/28808/microsoft-store-contact-support

You can also request a callback or try the Virtual Agent.

https://support.microsoft.com/en-US/home/contact

To use the Virtual Agent:

https://vsa.services.microsoft.com/v1.0/

I hope this helps.

"Is this a new Xbox? If so, sign in at Device Support and then select Register new device. After you've registered, you'll see the warranty status for your device. If it's within warranty, repairs are free. If your device
is out of warranty, you'll be charged a repair fee".

If you require a repair/replacement, please visit the following link: https://support.microsoft.com/en-us/devices

After you've registered, you'll see the warranty status for your device. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

Is this a new Xbox? If so, sign in at Device Support and then select Register new device. After you've registered, you'll see the warranty status for your device. If it's within warranty, repairs are
free. If your device is out of warranty, you'll be charged a repair fee.