Warranty service

Discus and support Warranty service in XBoX Accessibility to solve the problem; I am trying to fill out a warranty order for my Xbox Elite Wireless series 2, but after I finish the shipping section of the order before the payment... Discussion in 'XBoX Accessibility' started by Thederpypiggums, May 30, 2021.

  1. Thederpypiggums
    Thederpypiggums Guest

    Warranty service


    I am trying to fill out a warranty order for my Xbox Elite Wireless series 2, but after I finish the shipping section of the order before the payment and Review section, it says "Your browser is blocking third-party cookies. Please use another device to complete this activity." However, my browser isn't blocking third cookies, I tried it on my Lenovo laptop google chrome app and my Iphone 10 google app, and I disabled ad-blocker ultimate for the site as well. I don't know what the problem is.

    :)
     
    Thederpypiggums, May 30, 2021
    #1
  2. sandy the hippy Win User

    Warranty service

    I see, in which case, I would request a call back, as linked above , and Here
  3. SirLlords Win User

    Warranty service

    I tried with different devices (Microsoft surface pro, iMac, iPhone), also tried with various chrome, firefox, edge from different devices. We tried with wifi and also 4G data.

    Clear the cookies, make an exception to https://account.microsoft.com/devices/repair-order/

    Allow all cookies setting on all browser, and also edge://settings/privacy for basic and also none.

    Then, I contacted Microsoft Intune Support, thinking that this is a security or policy setting in the edge or any of the browser.

    And, the feedback was -"THIS IS A SPECIFIC AREA OF THIS WARRANTY SITE". Nothing you can do once you click after the "Receive a Label by Email", and the error will come.

    So, for anyone out there, this is a problem with this website, there is nothing you can do on your third-party cookies or another device.

    See comment from Microsoft Intune Support - Thank you for taking my call. I apologize we were not able to resolve your issue. Since we have confirmed that multiple users have also experienced the exact same error, the issue is not with your browser but with that specific area of the site. At your request, I will now archive this ticket.
  4. XBF Ihssane Z Win User

    Warranty service

    In this case, it would be best to get in touch with our live support Contact us | Xbox Support for them to further assist you regarding this issue.
  5. Mister Mascot Win User

    Warranty and Service

    Hey there Mazipan360,

    In this case you'll want to reach out to the chat or phone team directly for some assistance. They can process a repair order manually. Contact Us

    Let us know how it goes!
  6. mzikmunddev Win User

    Warranty service

    I am facing the same problem, but the workaround does not unfortunately apply to me, as I am trying to get service for a Surface device.
Thema:

Warranty service

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