Warranty Repair

Discus and support Warranty Repair in XBoX on Windows to solve the problem; UPS have confirmed the delivery of my controller I have sent back to repair/replace but the timeline on the devices page has not been updated, it has... Discussion in 'XBoX on Windows' started by RobinDuxbury, Dec 7, 2021.

  1. RobinDuxbury
    RobinDuxbury Guest

    Warranty Repair


    UPS have confirmed the delivery of my controller I have sent back to repair/replace but the timeline on the devices page has not been updated, it has been . Is it just being late or have I lost my controller?

    :)
     
    RobinDuxbury, Dec 7, 2021
    #1
  2. Mythic Sandman Win User

    Warranty /repair

    Of course. Most don't have the original box anyway.
  3. Etag_Mixer Win User

    Warranty /repair

    Yes, as long as it is still within warranty. I had to send mine back without the original box before and there were no issues
  4. Mikeysoonerfan Win User

    Warranty /repair

    When you register your console and send for repair they will give you step by step directions. They also sent me a box and actually had UPS pick it up. Not sure if they still do that much or not. It was actually a real easy experience me.
  5. Jesse E' Win User

    Warranty Repair

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    When did you send it in? It happens like that sometimes, the device page isn't updated until the controller is on its way back. If you've sent the controller within the last 14 days then you shouldn't worry about it. No cause for alarm yet.
  6. JackFitz4579 Win User

    Warranty /repair

    Ok thanks very much. Yes it's still inside of warranty thankfully
Thema:

Warranty Repair

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