Warranty Questions

Discus and support Warranty Questions in XBoX on Consoles to solve the problem; Hey there! I recently sent my xbox in to get serviced, i was sent an email with the shipping label and added my xbox, the power cord, and the... Discussion in 'XBoX on Consoles' started by JoshuaNewman2, Apr 11, 2020.

  1. JoshuaNewman2
    JoshuaNewman2 Guest

    Warranty Questions


    Hey there! I recently sent my xbox in to get serviced, i was sent an email with the shipping label and added my xbox, the power cord, and the controller to the package and sent it on its way. About nearly an hour after shipping it i recieved an email saying
    not to put the controller or power supply in the box. I realize this isnt a question many can relate to but xbox support is so hard to contact! Has anyone else in the community done this also on mistake, if so have you recieved those items back. Any suggestions
    here?

    :)
     
    JoshuaNewman2, Apr 11, 2020
    #1
  2. Misses Joust Win User

    Warranty question

    Hi there woshichenlu. The warranty applies to consoles within supported regions. If you are outside currently supported regions, we can't guarantee the quality of service or the ability to repair in a timely manner, if something stops working properly.
  3. ESPPikachu Win User

    Warranty question

    contact support, they change the warranty of your console
  4. Ennileah ☆ Win User

    Warranty question

    Yes. I bought it from EB Games.
    Does the same retailer also perhaps sell used consoles?? or nearly new ones?

    I purchased mine, Nearly new, from an Independent UK Game retailer, the console had already been registered on xbox.com to the previous owner only 2 months before he traded it into the retailer. So, when my registration was accepted, it only showed 10 months
    remaining on my manufacturers (microsoft) warranty.

    Sorry to say this, but it could well be that your console was not brand new, to you, on your purchase.

    This would not affect any other warranty that EB Games may have given you in addition however, its wise to keep a proof of purchase for that, then any issues then after the Microsoft Warranty has expired, you would take up with EB Games.
  5. HazyCloud Win User

    Warranty question

    You'd need to contact Shopto to get the details. It seems you do have a warranty until Feb 2015, but I'd call just in case.
  6. MessiahBrowny Win User

    Warranty question

    what about my first post mate
Thema:

Warranty Questions

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