Warranty Question

Hi there woshichenlu. The warranty applies to consoles within supported regions. If you are outside currently supported regions, we can't guarantee the quality of service or the ability to repair in a timely manner, if something stops working properly.

contact support, they change the warranty of your console

Yes. I bought it from EB Games.

Does the same retailer also perhaps sell used consoles?? or nearly new ones?

I purchased mine, Nearly new, from an Independent UK Game retailer, the console had already been registered on xbox.com to the previous owner only 2 months before he traded it into the retailer. So, when my registration was accepted, it only showed 10 months
remaining on my manufacturers (microsoft) warranty.

Sorry to say this, but it could well be that your console was not brand new, to you, on your purchase.

This would not affect any other warranty that EB Games may have given you in addition however, its wise to keep a proof of purchase for that, then any issues then after the Microsoft Warranty has expired, you would take up with EB Games.

You'd need to contact Shopto to get the details. It seems you do have a warranty until Feb 2015, but I'd call just in case.

what about my first post mate