Warranty problem

Discus and support Warranty problem in XBoX on Consoles to solve the problem; I bought my Xbox One S less than a month ago and it does not work anymore. When I register my device for repair, I am told that the warranty is... Discussion in 'XBoX on Consoles' started by peg29, Aug 8, 2018.

  1. peg29
    peg29 Guest

    Warranty problem


    I bought my Xbox One S less than a month ago and it does not work anymore. When I register my device for repair, I am told that the warranty is expired. I do not understand and would like to get support.

    :)
     
    peg29, Aug 8, 2018
    #1
  2. J3RS3Y DEVIL
    J3RS3Y DEVIL Guest
    Problem with warranty

    You're not supposed to send in the cables. Just the console.

    and you're not getting them back. Search amazon for replacements. Happy hunting.
     
    J3RS3Y DEVIL, Aug 8, 2018
    #2
  3. trakalero
    trakalero Guest
    Problem with warranty

    "Hello, good day, the problem is that I send my console to repair, with everything (power cable, HDMI cable and remote control) and the moment I arrived and repaired the cable alone or the remote only came the console in the box.
     
    trakalero, Aug 8, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Warranty problem

    You'll want to contact support directly for assistance. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Aug 8, 2018
    #4
  5. smileskybird Win User

    Problem with warranty

    They should give those back cause those things are still the legal property of his and how are customers suppose to know not to ship those especially if hes inexperienced and if this is his first sent repair thingy.
  6. Smwutches Win User

    Warranty problem

    You'll want to contact support directly for assistance. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. Smwutches Win User

    Problem with warranty

    They should give those back cause those things are still the legal property of his and how are customers suppose to know not to ship those especially if hes inexperienced and if this is his first sent repair thingy.
    When you file a warranty claim you're given information on how to send in the console and part of that information specifically states to only send the console because anything else you send in is not guaranteed to come back.
  8. J3RS3Y DEVIL Win User

    Problem with warranty

    You're not supposed to send in the cables. Just the console.

    and you're not getting them back. Search amazon for replacements. Happy hunting.
  9. Paul1708 Win User

    Problems with controller warranty

    Hello

    Controllers have a 90 days warranty if when your setting up the service its giving you issues then reach out too suppot. They will ask you too take a picture of your proof of purachse ie a recipt and email it too them. They will then replace the controller
    if it has been purachsed in the last 90 days. If its over 90 days or you dont have a recipt then you would need too purachse a new one

    You can rach out too support here
    https://support.xbox.com/en-GB/contact-us
Thema:

Warranty problem

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