Warranty on refurb Xbox One

Discus and support Warranty on refurb Xbox One in XBoX on Consoles to solve the problem; I'm curious if the refurbs come with a warranty. Even if it is 30 days or 90 days that'd work for me. I've tried to come on chat support, but am unable... Discussion in 'XBoX on Consoles' started by dustylee15, Jun 4, 2016.

  1. dustylee15
    dustylee15 Guest

    Warranty on refurb Xbox One


    I'm curious if the refurbs come with a warranty. Even if it is 30 days or 90 days that'd work for me. I've tried to come on chat support, but am unable to cause I can't fill in my first and last name cause it's greyed out. I'm from the USA.

    I found one on eBay which you can use SquareTrade if needed to, but I'd much prefer Microsoft's warranty service. Better yet, if anyone knows a way to get me able to fill in my first name and last name in chat, that'd be great too.

    :)
     
    dustylee15, Jun 4, 2016
    #1
  2. What should I do???

    The older Xbox's came with a 20gb HD, and were not externally labeled, that is likely what you have.

    As far as repair vs replace, check with MS on what thier warranty on repairs is, and compare it to any warranty you may have with the refurb. I would go with the better warranty.

    If you go with a refurb, you can move your HD to the new one, as long as it isn't one of the new "Slim" models. Which means you can save money and get a referbished Xbox without a HD.
     
    Black Dragon 00, Jun 4, 2016
    #2
  3. Xbox 360 Repair Certification

    Hi there, for the repairs and warranty queries here is the link on how to get the certification

    Under section A of the Product Warranty and Software License: Original Xbox 360 Console (Refurbished) and I quote

    "One Year Express Warranty on Console. Subject to the terms and conditions of this Limited Warranty, Microsoft warrants to you only (the original retail purchaser) that, during the Warranty Period and under normal use and service, the Xbox® Console will
    substantially conform with the printed user instruction materials packaged with the Console.

    Under the B Section its states on how to obtain a warranty service in terms of repair or replacements

    if you are within the U.S., U.S. Territories and Canada: 1-800-4MY-XBOX (1-800-469-9269); for TTY users: 1-866-740-XBOX (1-866-740-9269)."

    i hope this helps

    if you need any further details and instructions you may check:

    support.xbox.com/.../xbox-360-refurb-warranty
     
    EmperorRNMD21, Jun 4, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Warranty on refurb Xbox One

    The console refurbished to its original specifications by Microsoft comes with a 90-Day Limited Warranty. See Limited Warranty inside or at Xbox One Warranty and Service for details:

    support.xbox.com/.../warranties-and-repair
     
    M3tal Daz3, Jun 4, 2016
    #4
  5. Qwertei
    Qwertei Guest
    Qwertei, Jun 5, 2016
    #5
  6. dustylee15
    dustylee15 Guest
    @PurpleNurpe: I did all that now, and the box is still greyed out in my first and last name. I do not have my Xbox One yet. Could that also be why it is not letting me in chat? I plan to register the console online through the website.

    @M3tal Daz3: Thanks, I should look a bit more I guess next time. Warranty on refurb Xbox One :p
     
    dustylee15, Oct 31, 2018
    #6
  7. dustylee15 Win User

    Warranty on refurb Xbox One

    @PurpleNurpe: I did all that now, and the box is still greyed out in my first and last name. I do not have my Xbox One yet. Could that also be why it is not letting me in chat? I plan to register the console online through the website.

    @M3tal Daz3: Thanks, I should look a bit more I guess next time. :p
  8. Qwertei Win User

    Warranty on refurb Xbox One

  9. M3tal Daz3 Win User

    Warranty on refurb Xbox One

    The console refurbished to its original specifications by Microsoft comes with a 90-Day Limited Warranty. See Limited Warranty inside or at Xbox One Warranty and Service for details:

    support.xbox.com/.../warranties-and-repair
  10. Black Dragon 00 Win User

    What should I do???

    The older Xbox's came with a 20gb HD, and were not externally labeled, that is likely what you have.

    As far as repair vs replace, check with MS on what thier warranty on repairs is, and compare it to any warranty you may have with the refurb. I would go with the better warranty.

    If you go with a refurb, you can move your HD to the new one, as long as it isn't one of the new "Slim" models. Which means you can save money and get a referbished Xbox without a HD.
  11. Daft Badger Win User

    Horrible customer service

    You just reminded me of when I sent my Xbox One X to get repaired in the Germany repair centre a few years back and even though my console was still under warranty, they sent me a refurb back.

    It wasn't hard to work out it was a refurb they had sent to me as the serial number on the sticker on the back of the console didn't match the the serial number in the console info in the console settings.
    Standard practice.If it's quicker to send you a refurb then that's what they do if it's a in warranty repair.

    Agree with the op,the cost of an out of warranty repair has always been way to high.
Thema:

Warranty on refurb Xbox One

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