Warranty issue

Discus and support Warranty issue in XBoX on Consoles to solve the problem; Hi everyone I purchased a series s on the 28/06/2023 the warranty is 12 months I just checked and it said my warranty expired on the 17/12/2023 that's... Discussion in 'XBoX on Consoles' started by abdul-mutalip lewis, Dec 23, 2023.

  1. Warranty issue


    Hi everyone I purchased a series s on the 28/06/2023 the warranty is 12 months I just checked and it said my warranty expired on the 17/12/2023 that's not even 6 months, I'm trying to make a claim but they want to charge...anyone know of a way I can get in touch with support? the virtual assistant is not helping, the call back option says try later and I can't seem to find an email address?

    :)
     
    abdul-mutalip lewis, Dec 23, 2023
    #1
  2. XBF Steven R Win User

    Warranty issue

    Hey there Flashbloodx

    Thanks for reaching out to the Forums for clarity on how to hopefully obtain your controller's serial number for warranty info. I can totally see how not being able to see the number when/if your controller is acting weird could be pretty distressing. In
    this instance, I suggest contacting
    Xbox customer support
    directly and see if an agent can help you out. They might have tools to look that up if you ever linked your account to the controller.

    When you get the chance, get in contact with them and let us know if that helped.

    Thanks!
  3. DanMen334 Win User

    Warranty issue

    in console information as long as it's connected
  4. Edgarour Win User

    Warranty issue

    in the box of your control and all the ballot it contains, or if you have the purchase ticked
  5. AquarrzSudnnym Win User

    Warranty issue

    System>settings>system >console info
  6. XBF Nestor S Win User

    Warranty issue²

    Hi there Samm



    Thank you for reaching out to us!



    Asprovided
    above the best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    We hope this adds a bit of clarity as to how to actually get in touch with an Xbox Support Specialist. Give it a
    shot and let us know how it goes.
Thema:

Warranty issue

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