Warranty info

Do you mean you want a return if so you will likely have to return it with a receipt at Walmart. If you would check device warranty and support from Microsoft you can check here: https://support.microsoft.com/en-us/devices

I would definitely try to work with the customer service in Walmart if you haven't yet attempted. Aside from the lines or wait you may have to face they have always been helpful and no questions asked for returns policy in my experience. It is a nuisance
but I hope it's able to solve your problem.

See if you can register your Microsoft Controller at the link below. Then you should be able to start the repair process given it still has warranty.

https://support.microsoft.com/en-us/devices

go to https://account.microsoft.com/devices/ and click on Add Device

follow the instructions and then select the controller and start an online repair

Hi there Phil, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to read that the warranty on your controller appears as expired despite being purchased recently.

In this situation, it will be necessary for you to directly contact the Xbox Support team so they can assist you in correcting the warranty expiration date using their tools. They are the only ones with the capability to do so. Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

If you're unable to contact Xbox Support through the provided link above, please try using a different combination of categories/reasons until you see the live chat or request a call option. It doesn't matter if the chosen categories/reasons are unrelated to your problem; they have the capability to redirect you to the appropriate department after you explain your issue.

It's advisable that when you contact Xbox Technical Support, you have the purchase receipt or proof of purchase for the controller handy, as they may ask for it as evidence to change the warranty date.

I appreciate your understanding and I wish you good luck!

Kind regards,

Gerardo.