Warning for NW players. Areas not responding.

Discus and support Warning for NW players. Areas not responding. in XBoX Games and Apps to solve the problem; This is to inform everyone that there have been a few areas in NW that have had crashes or glitches that have caused the game to stop interacting.... Discussion in 'XBoX Games and Apps' started by SLYSYR, Jan 27, 2016.

  1. SLYSYR
    SLYSYR Guest

    Warning for NW players. Areas not responding.


    This is to inform everyone that there have been a few areas in NW that have had crashes or glitches that have caused the game to stop interacting. Places like Blackdagger Ruins & Pirates Skyhold have been having issues where NPC's, loot items, chest or trying
    to zone into another area have stopped responding. I did a complete XB 1 shutdown which seemed to clear the problem at first. However it's not the XB 1 - it is server related on Arc's side, due to the fact when I went back. The same issue came right back.

    Perhaps someone from Microsoft or the Xbox team can contact Arc & let them know they have a severe issue going on with Neverwinter.

    I have informed Arc via the forums for NW & through the support system of these issues. Please feel free to list any other area that is having these same issues that I may not have mentioned or know about. Thanks.

    :)
     
    SLYSYR, Jan 27, 2016
    #1
  2. bingo connection problems

    here we go yet again microsoft servers not responding, and microsoft not responding or not interested in players comments
     
    TinglyFlame69, Jan 27, 2016
    #2
  3. LCRT
    LCRT Guest
    Taptiles stops working when an achievement is awarded but no network connection is available

    the title says it all really. get and achievement while offline and the game stops responding. probably also happens for other areas of the game..
     
  4. kriskyled
    kriskyled Guest

    Warning for NW players. Areas not responding.

    It has to definitely be an ARC side issue. While playing Neverwinter on XBox One, since 20:00 PST 1/26/16 through to this point in time 11:21 1/27 The servers have been not responding in regards to:

    - can not zone out of current zone

    - can not loot items that require interaction (A) [gold is picked up]

    - can not interact with quest objectives (requiring keypress 'A' for interaction)

    on the remote chance that I am able to press 'A' on the entrance to a delve, the client on my xbox disconnects from the server after throwing a loading error and pushes me back to the log in screen.

    I have experienced the problems above in the mapped areas: Neverdeath and Ebon Downs, Server Instance #'s 3 - 6
     
    kriskyled, Jan 27, 2016
    #4
  5. kriskyled
    kriskyled Guest
    Updated by twitter.com/neverwintergame: "We're aware of the inability to interact and are looking into it. In the meantime, please submit a ticket to Support - Arc" 10:23 AM
    - 27 Jan 2016

    How to Create an Arc Games supoort ticket, GoTo:
    http://support.arcgames.com


    Click on: Games -> Neverwinter (XBox One) -> Scroll all the way to the bottom "Suport Center"

    Now... how long it takes for a fix... or for them to even respond to you... that is a good question...
     
    kriskyled, Jan 27, 2016
    #5
  6. boneman990
    boneman990 Guest
    I know it's Arc side fault but why when restarting Xbox it fixes the issue? If the game is glitchy, a simple quit and relogin would fix it right? But no I have to turn it off, wait 5 mins then back on to start playing. So I guess Xbox should look into this
    aswell.
     
    boneman990, Nov 2, 2018
    #6
  7. kriskyled Win User

    Warning for NW players. Areas not responding.

    It has to definitely be an ARC side issue. While playing Neverwinter on XBox One, since 20:00 PST 1/26/16 through to this point in time 11:21 1/27 The servers have been not responding in regards to:

    - can not zone out of current zone

    - can not loot items that require interaction (A) [gold is picked up]

    - can not interact with quest objectives (requiring keypress 'A' for interaction)

    on the remote chance that I am able to press 'A' on the entrance to a delve, the client on my xbox disconnects from the server after throwing a loading error and pushes me back to the log in screen.

    I have experienced the problems above in the mapped areas: Neverdeath and Ebon Downs, Server Instance #'s 3 - 6
  8. kriskyled Win User

    Warning for NW players. Areas not responding.

    Updated by twitter.com/neverwintergame: "We're aware of the inability to interact and are looking into it. In the meantime, please submit a ticket to http://support.arcgames.com" 10:23 AM
    - 27 Jan 2016

    How to Create an Arc Games supoort ticket, GoTo:
    http://support.arcgames.com


    Click on: Games -> Neverwinter (XBox One) -> Scroll all the way to the bottom "Suport Center"

    Now... how long it takes for a fix... or for them to even respond to you... that is a good question...
  9. boneman990 Win User

    Warning for NW players. Areas not responding.

    I know it's Arc side fault but why when restarting Xbox it fixes the issue? If the game is glitchy, a simple quit and relogin would fix it right? But no I have to turn it off, wait 5 mins then back on to start playing. So I guess Xbox should look into this
    aswell.
  10. Soshii Win User

    Summon Durnehviir Shout (SPOILERS)

    That's definitely my best bet at finding him, thanks. Do you know which area of the Soul Cairn map he was on? (NW, SW, etc)
  11. Zero Divided Win User

    Neverwinter closed beta.

Thema:

Warning for NW players. Areas not responding.

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