Wanting to add credit card information on an Xbox 360, requires US address - how to fix?

DoomotronYT · Jul 20, 2020

I live in the UK and my used Xbox 360 was bought here. My Xbox Live/Microsoft account has its region set to the UK. However, my 360 lists all prices in Dollars and when I try to add my credit card it asks for a billing address from the USA (it asks for
the state and a ZIP code, which are not used in the UK). I've tried changing my location on the Microsoft website but it doesn't work: any region-locked content on the 360 will not download (as is the case with Saints Row 2, because sadly Xbox 360 games can
only be purchased on the 360, including Games With Gold) and I am completely unable to add any billing info to the console to buy things. Does anyone know a way of fixing this issue?

:)

Smwutches

You'll need to migrate your account region at http://live.xbox.com/accountmigration

BattleAngell

Xbox doesn't force you to add a credit card... that's your choice. They do also offer prepaid cards as a resolution. If you don't want your credit card information on there, use prepaid cards.

StarKi113R13

I just wanted to post on this thread to clarify a few points:

1: The reason why it requires the credit card info is because it is still considered a "purchase" for the license to that content. Example, I sold my xbox 360 but I can still go to xbox.com to purchase a free game with gold and own the license to that game
( I did this with Dark Souls) so I can always install the content if I ever do get the Xbox 360 again.

2: The credit card information isn't required more as the billing information is required. This is still considered a transaction and the console needs the billing information to complete it. You can go to Settings>Payment & Billing>Change Billing Address
and just make sure the information is update.

Fubski

Regarding this, you will need to add a payment instrument only for verification purposes. Since this is for an Xbox 360 console, the system requires you to add a credit card to verify your account that is making a purchase. You may also try to update your
billing information first and see if this would make you purchase your content even without adding a credit card.

Kaning Lamig25

If you are trying to redeem a code for 360, you have to consider that there are games that are region locked. Especially on the 360 console. For this, you must have a billing address on your account that is verified by a credit card. In short, try to add
a Canadian credit card that would verify the address.

You may want to have the code redeemed as well on xbox.com

Wanting to add credit card information on an Xbox 360, requires US address - how to fix?