Wanted to know why I don't receive all of the accumulated rewards VIPs gems etc since I ...

Hello Kenzo1620,

Gems were only created in October, so it is not possible to Reward activity done before they existed. After user feedback, we performed a soft adjustment that double Rewarded the last MyAchievement rank.

I received the same message. Trying to redeem my 500 points has been a joke. Everything is "out of stock" whenever I have tried.... from the company itself that provides the reward and is a digital reward?? Add "Mm" to "Hmm...". This is why I usually don't
even bother with these VIP points, rewards, etc. There always seems to be a "problem".

Hi VT3X PR0XY. This might be for Microsoft Rewards, since we don't have a 1-month game pass for 5,000 Credits. Also, you can't spend your Credits in the Xbox Live Rewards program as they are converted to your local currency. You can spend My VIP Gems though,
5,000 Gems for a 12-month game pass.

I’m definitely aggravated by this nonsense.

I’ve been a member of Xbox Live Rewards since the beginning. I’ve also been a member of Bing rewards ( Now Microsoft Rewards) since the beginning as well. While I have gotten a lot of great things from both, this transition is a Joke.

A Conversion Rate of of 1 VIP Gem = 1 MS Rewards Credit is a slap in the face. You can make about 700 MS Rewards Credits per day, depending on your account Level and whatnot.

So my 1200+ My VIP Gems that could’ve gotten me $25 worth of rewards, is now going to be reduced to about $1.50 worth of rewards? How in the holy hell does that make sense?!

I wonder if I just decide to not let them add my Xbox Live Rewards stuff to my existing MS Rewards account, that I’ll make out better for it, since they’re supposed to be transferring anyone’s My VIP and all that into Local Currency?

I know MS Rewards very well. That Gem=Credit conversion is a complete, barely laughable joke.

I definitely have to contact MS about this absurd crap. Share my Comment and everyone else’s comments on this topic as much as you can. We gotta wake those lazy idiots up to this issue they’ve created.

Hello HyPe Hazardz,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.