Want to return purchased games

Spaceymoso123 · Apr 29, 2017

My son purchase a game from on line by mistake

We try it for 24 hours but it's not worth for money at all.

Can I return it back or even change it by another item.

Please advice urgent

:)

b1lly m1lligan · Apr 29, 2017

Hello I want to return the money for the purchased game FH3

Hello I want to return the money for the purchased game FH3

YashManral · Apr 29, 2017

MIstakenly Bought a Game of PUBG

I did by mistake purchased a game. And I do want to return it because I don't have any Xbox in my room

Smwutches · Apr 29, 2017

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Salih KAYHAN

Will the game be returned to me or my money? I want the game to be returned because I canceled the credit card with which I purchased the game.

Rodrigo Oliver

Hi Max, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Do you want to refund the game?

Have you checked your eligibility?

Refunds are typically issued for requests meeting the following criteria:

Requests are made within 14 days of the purchase date

Requests are for games in which you haven’t accumulated a significant amount of play time

Smwutches

If you purchased it digitally you would need to try contacting support and speak to billing, but keep in mind that the store does state that there are no refunds. So there is no guarantee they will give one. http://support.xbox.com/contact-us

Smwutches

Since it was purchased in store, you would want to return it to the store .

Want to return purchased games