Want to request a refund for a subscription i didnt purchase.

Hi, Jordan! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

- To clarify, did you redeem the Game Pass code you received from Discord?

- Do you see the charge for this subscription in your order history? you can use this link to get there: https://account.microsoft.com/billing/orders

Looking forward to your reply.

Best regards.

Hi MollieJeanes,

You will want to request a refund
https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund, then purchase the version you want.

You can request a refund for the game you incorrectly purchased. There are certain guidelines that have to be met for them to approve the refund.

request refund for Digital purchase Xbox

Hopefully they can help you there and you can get the game you wanted.

Microsoft doesn't do exchanges. If the game is eligible for a refund, you can submit a refund request and then purchase the game you actually want. https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

Request an Xbox refund

To request a refund for a digital purchase, select the correct order number or numbers below and then click Request refund.

• Submitting a request does not guarantee a refund.
• Most purchases are not eligible for a refund after 14 days.
• For multiple items, please select all request items before submitting.
• See the Digital Game Purchase Refund Terms.
• For subscriptions, go to Request a Subscription refund.
• If you purchased content that isn’t workingand you want a refund, first check the Xbox service status for any outages that might affect
  content usage or gameplay.
• For (such as disc games and controllers) and other Microsoft products, see Returning items you bought from
  Microsoft Store for exchange or refund.

For more information about the digital refunds process, see the article Request an Xbox digital
product refund.
This list shows items that may qualify for a refund. If you don’t see the item you’re looking for, go to Why
don’t I see my purchase in the list?