Want to move xbox live account to new microsoft account

Discus and support Want to move xbox live account to new microsoft account in XBoX Accessibility to solve the problem; It is literally pulling teeth to try to get in touch with someone about this issue, so I filled out a general microsoft support request out of... Discussion in 'XBoX Accessibility' started by Zach Moore42, Jan 6, 2022.

  1. Zach Moore42
    Zach Moore42 Guest

    Want to move xbox live account to new microsoft account


    It is literally pulling teeth to try to get in touch with someone about this issue, so I filled out a general microsoft support request out of desperation (mod removed) that is probably going to be unhelpful because it's probably going to say to go to xbox support for this issue. I am going to post my situation here in the hopes that a support rep or someone employed by microsoft will see it and respond to me.

    Here is my situation: when my xbox live account was first created, it was by my mother when I was a teenager over a decade ago, that account is zakky42. I got a PC and started using it roughly 4-5 years ago now. When I signed into my PC for the first time windows 10 was pretty insistent that I created or used a microsoft account. So, I made my own microsoft account for that not thinking or realizing that this would give me the headache that it currently is. That created a generic xbox live account for the features that windows 10 tries to connect to your microsoft account. That account is mangysiren93. How can I (or is it even possible?) to get rid of that mangysiren93 xbox account and replace it with my old xbox account (the zakky42 one). To head off the possible explanation that the xbox gamer chat support tried to give me, the zakky42 account still has an email associated with it, it is still considered active (even though I've let my xbox gold slip because of the fact that I reliquished my xbox in a divorce 2 years ago, but I'm probably going to get an xbox again in the future and plan to use this account). So, it isn't a problem of an old and deleted account that is purged from the records, I can even sign into that account, because I still have the information to log in to that account, and see some of the old recorded clips I had from Destiny 2, Gears of War, Battlefield 1, etc.

    I've paid for microsoft word and windows 10 pro with my current microsoft account in addition to the access to my computer being limited to this microsoft account, so walking away from that account isn't an option. So I'm trying to centralize everything with my current microsoft account, which includes my old xbox account. For the life of me I cannot find a way to do this. It isn't a simple matter of adding my actual email to my zakky42 account and dropping the old email because when I attempt to do that it says that that email is in use by another account. On top of that, they will still be separate from each other. Can someone please help me with this?

    I know that this may be an uncommon case, so the generic automated support that I can access with the xbox support is simply not helpful. In fact, it is a hinderance to the point of rage (because it won't allow me to place a call, and the xbox gamer support is on the same level as the automated virtual assistant because it's one step above an automated chat bot), why is there no support email that I could send this request to and create a support ticket?

    :)
     
    Zach Moore42, Jan 6, 2022
    #1
  2. PhoenixTheFwuff Win User

    Want to move xbox live account to new microsoft account

    Salutations! I'm not an Xbox official, but I don't believe you can merge/replace accounts like that. Pretty sure it's either one or the other. I may be wrong, though. Like I said before, I'm not an Xbox official.
  3. Puppy Fujo Win User

    Want to move xbox live account to new microsoft account

    The last person is correct. You cannot move the Xbox data from a Microsoft account to a different account. The same is true for Google. You can't move your Google drive to a different account. You can't remove your Instagram data to a different Facebook account. It just isn't possible to separate parts of an account. It's part of that account forever (or until they make it possible, but I think it's unlikely).
  4. ZackMoore2 Win User

    Want to move xbox live account to new microsoft account

    Thanks to both of you guys! I've done a bunch of research since I posted this and you guys are right. I really wish they would introduce this kind of functionality though. But I appreciate the replies. Hope you guys have a good week!
  5. PhoenixTheFwuff Win User

    Want to move xbox live account to new microsoft account

    Salutations! Good to hear we resolved your problem correctly! Have a great week as well!
  6. WPAK Win User

    Deleting Gamertag from existence

    Hi there,

    -

    like mentioned it is not possible to delete a xbox live account, but there is a way for you to achieve the goal you want.

    You can move xbox live accounts to another Microsoft Account, which will free up the email address and to be used to move another xbox live account to it.

    Be aware that you can only move an xbox live account to another Microsoft Account when the account has been on a xbox 360 console for at least 30 days without it being downloaded and be sure not to use any devices with the Microsoft account while doing the switch
    Microsoft Account steps, to prevent auto creation of another xbox live account

    So you will basically want to do the following.

    -Download the profiles to the xbox 360 console if they are not present on the console yet and wait 30 days if one of them was downloaded

    -Move the unwanted xbox live account you want to remove to a (new) different Microsoft Account, to free up the email address

    -Move the wanted xbox live account to the just freed up Microsoft Account

    -

    See this link for step by step instructions how to switch a xbox live account to another Microsoft Account:

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
Thema:

Want to move xbox live account to new microsoft account

Loading...
  1. Want to move xbox live account to new microsoft account - Similar Threads - move live account

  2. it is 2023 almost 2024 and we still cant move a xbox live account to a different Microsoft...

    in XBoX Accessibility
    it is 2023 almost 2024 and we still cant move a xbox live account to a different Microsoft...: tens of thousands of parents created a xbox live account for their children on Christmas day so they could play as soon as possible. nobody at microsoft thought maybe those kids grow up and would...
  3. how do i move my xbox live account to a new account

    in XBoX Accessibility
    how do i move my xbox live account to a new account: how do i move my xbox live account to a new account 76c0e321-b1c4-45f1-96db-bd9589ea24b4
  4. How to move an Xbox Live Gamertag to an existing Microsoft Account?

    in XBoX Accessibility
    How to move an Xbox Live Gamertag to an existing Microsoft Account?: My Main Xbox Live Gamertag is currently associated to a throwaway/secondary Microsoft Account. My Main Microsoft Account is currently associated to a throwaway/secondary Xbox Live Gamertag. I...
  5. How do I move Xbox Live (3 mth sub) from my account to sons?

    in XBoX Games and Apps
    How do I move Xbox Live (3 mth sub) from my account to sons?: Hi Made a mum error. I got a digital 3 mth one-off subscription from Amazon today and made the mistake of redeeming this on my microsoft account. Now when I log in there is no option to transfer...
  6. How do I move an Xbox Live account to another email? And unlink it with my account?

    in XBoX on Consoles
    How do I move an Xbox Live account to another email? And unlink it with my account?: I've been through these forums a dozen times. Many, many people have asked the same question and they all get the same bottled response that don't actually answer the question. I'm hoping my post...
  7. Any Way to Move Fortnite Skins to another Xbox Live Account??

    in XBoX on Consoles
    Any Way to Move Fortnite Skins to another Xbox Live Account??: My son has shared my Xbox Live account (two Xboxes) and so he has a bunch of Fortnite skins that he's earned/purchased. I learned about Whole Home and want to get us on separate Profiles so that...
  8. Move xbox live account to a different gamertag

    in XBoX on Consoles
    Move xbox live account to a different gamertag: Hi all, When I set up the xbox 360, it was for my son, and I used my email address, as he didn't have one. Now he's got an xbox one, I've been given his old 360 and games. However, when I sign in...
  9. Is it possible to move Xbox Live/Games for Windows Live Gamertag from one MS Account to...

    in XBoX Accessibility
    Is it possible to move Xbox Live/Games for Windows Live Gamertag from one MS Account to...: I heard it is not possible to move a gamertag to another Microsoft Account that already has a gamertag. But my question is this, is it not possible to transfer Xbox Live/Games for Windows Live to...
  10. Move Usertag to new(dad) xbox live gold account from original(son's)

    in XBoX Accessibility
    Move Usertag to new(dad) xbox live gold account from original(son's): Hello, Currently my son lives at home and he has xbox360 (main account) and I have xboxone which we both were using his xbox live gold account. He is moving out and I need to set up my own xbox...