Want to change account from UK to AE but it is not listed

Hi Haitham,

I'm sorry to hear about this issue with migrating to a new region. As others have already stated, UAE is a support region and that location should be listed in regional/location settings.

How do you use the Xbox Live service? Do you own an Xbox 360, Xbox One, or do you use a Windows 10 PC?

The important part about migrating an account is the billing and marketplace aspect of Xbox Live products since some games and apps are not available in all regions. Basically, you need to update your billing account information from the Billing and Payment
sections of your Microsoft account. You'll need to add a valid payment option from the UAE and then change the Location in the system settings of the device that you use. Here is some support articles that will help you go over changing your region:

• https://support.xbox.com/en-US/my-account/microsoft-account/update-microsoft-account-country-region
• https://support.microsoft.com/en-us...ft-store-how-to-change-your-country-or-region

Update your billing address and change the region on your device and you should be good to go.

I was told by Microsoft to use this webpage to migrate my account since it is listed as UK and i need to change it to UAE

https://account.xbox.com/en-us/AccountMigrationConfirm

But UAE (United Arab emirates is) not listed

Thank Eric

I was told by Microsoft to use this webpage to migrate my account since it is listed as UK and i need to change it to UAE

https://account.xbox.com/en-us/AccountMigrationConfirm

But UAE (United Arab emirates is) not listed

The UAE should be supported, can you make sure that you're checking under "U"s and not A as you have it listed in the description? Just want to check everything.

And make sure you're following the steps here on how to change your region for your account.

Let us know if you see any issues, or if it's still not listed following those steps!

I know I have helped with support form this area alot. It is avail to our users. Hopefully following the previous post will help. Clear cookies,browser fresh everything. You can also try different browser,laptop,computer,tablet or smart phone. Any other
device with an internet access.