want this solved

Discus and support want this solved in XBoX Rewards & Social to solve the problem; we will not leave this conversation until you do your job , you guys can keep saying the same 100 times i was already more than clear about why i didnt... Discussion in 'XBoX Rewards & Social' started by SnakierIce55222, May 8, 2018.

  1. want this solved


    we will not leave this conversation until you do your job , you guys can keep saying the same 100 times i was already more than clear about why i didnt register and the support team already assumed that either now you just need to do your job wich would
    be compensate for everything they did and that they say you are the only ones that can do it for them

    :)
     
    SnakierIce55222, May 8, 2018
    #1
  2. want this solved

    you can keep acting like little kids saying everyday the same or you can do your work and solve this once and for all , im sick and tired of your actitude every proof is there , every explanation was already given if your awser is joking with your costumers
    we will have problems that is for sure
     
    SnakierIce55222, May 8, 2018
    #2
  3. want this solved

    i dont need you to give any feedback i need you to solve the problem wich you didn't do , so i would like you to actually do your job and solve this
     
    SnakierIce55222, May 8, 2018
    #3
  4. Smwutches
    Smwutches Guest

    want this solved

    Whether or not you agree with the outcome, the issue has already been resolved. As you've already been told several times, you did not contact Rewards support while the sweepstakes was running so they were not aware you had an issue until after the sweepstakes
    ended. Support for the rewards program can only be found in this forum and Twitter as stated on the Rewards site. Instead you contact Xbox support which is completely separate and do not have correct information regarding the program. Unfortunately you got
    an agent who gave you incorrect information instead of sending you here which would have been correct. Since you did not contact Rewards support until after the sweepstakes ended, they have no way of adding you to the sweepstakes and since it was a sweepstakes
    and not just a regular offer, there is no way they can compensate you because nothing was guaranteed in that offer. It was never up to Xbox support to contact Rewards support. It was up to you.

    Continuing to post duplicate posts is against forum rules and can result in you being banned from the forums.
     
    Smwutches, May 8, 2018
    #4
  5. with all due respect the problem was solved were and when ? with the rewards support here telling things i proved them to be wrong ?

    i dont know if you realize but is the xbox support that keeps sending me here saying the higher department wrote the rewards team needs to solve this.

    the easy way to run from this is always to run from the things and act like if your members have guilty on everything that happens but no sir , i already said before and i have no problem saying this again , the only reason i didnt came here asking for help
    while the sweepstakes were on was because i was told that the rewards team already had the case on their hands that i just needed to wait they would contact me by email.

    i already told you either that i couldnt care less about that sweepstakes i never asked to get me in on that again but i do care about respect and i dont acept not only what happened during that month but after too and that is the reason demanded to be
    compensated if you guys dont like it that is not my problem but one thing is very clear i have to respect the rules as a member of your rewards but i have my rights either and one of the rights is that i have the right to participate on any sweepstakes you
    make as long as i want and that right was taken from me but again the disrespect , the lies in my face and a lot of more things that i dont acept are the reason im here .

    one mistake i acept everyone can make a mistake and maybe trusting in their word or contacting them instead of you was a mistake but that doesnt change the fact that not only one but a lot of them during almost a month wasnt able to do their job right ,
    so you guys can block me or do whatever you want but i will not let them get away with what they did and keep doing so i will keep coming here until this is solved not because i dont like your decision but because is a right i have
     
    SnakierIce55222, May 8, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello SnakierIce55222,

    Looking over your post history, it sounds like you are asking about your Forza promotion. Since you did not enter into this promotion, you did not receive any prizes.



     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    want this solved

    Hello SnakierIce55222,

    We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. We see that as mentioned in multiple of your previous posts, you are not eligible for any prizes for the Forza sweepstakes
    due to never registering into the contest or reaching out to us for assistance while the contest was still available. Unfortunately, since legal action has been mentioned, we can no longer respond.
  8. SnakierIce55222 Win User

    want this solved

    Whether or not you agree with the outcome, the issue has already been resolved. As you've already been told several times, you did not contact Rewards support while the sweepstakes was running so they were not aware you had an issue until after the sweepstakes
    ended. Support for the rewards program can only be found in this forum and Twitter as stated on the Rewards site. Instead you contact Xbox support which is completely separate and do not have correct information regarding the program. Unfortunately you got
    an agent who gave you incorrect information instead of sending you here which would have been correct. Since you did not contact Rewards support until after the sweepstakes ended, they have no way of adding you to the sweepstakes and since it was a sweepstakes
    and not just a regular offer, there is no way they can compensate you because nothing was guaranteed in that offer. It was never up to Xbox support to contact Rewards support. It was up to you.

    Continuing to post duplicate posts is against forum rules and can result in you being banned from the forums.
    with all due respect the problem was solved were and when ? with the rewards support here telling things i proved them to be wrong ?

    i dont know if you realize but is the xbox support that keeps sending me here saying the higher department wrote the rewards team needs to solve this.

    the easy way to run from this is always to run from the things and act like if your members have guilty on everything that happens but no sir , i already said before and i have no problem saying this again , the only reason i didnt came here asking for help
    while the sweepstakes were on was because i was told that the rewards team already had the case on their hands that i just needed to wait they would contact me by email.

    i already told you either that i couldnt care less about that sweepstakes i never asked to get me in on that again but i do care about respect and i dont acept not only what happened during that month but after too and that is the reason demanded to be
    compensated if you guys dont like it that is not my problem but one thing is very clear i have to respect the rules as a member of your rewards but i have my rights either and one of the rights is that i have the right to participate on any sweepstakes you
    make as long as i want and that right was taken from me but again the disrespect , the lies in my face and a lot of more things that i dont acept are the reason im here .

    one mistake i acept everyone can make a mistake and maybe trusting in their word or contacting them instead of you was a mistake but that doesnt change the fact that not only one but a lot of them during almost a month wasnt able to do their job right ,
    so you guys can block me or do whatever you want but i will not let them get away with what they did and keep doing so i will keep coming here until this is solved not because i dont like your decision but because is a right i have
  9. XBLRewards8 Win User

    want this solved

    Hello SnakierIce55222,

    Since you never attempted to contact us for support on this issue until well after the offer period, and never entered into the sweepstakes and therefore never participated, and since this was a randomly awarded offer due to being
    a sweepstakes, you did not receive any prizes nor can we adjust any prizes into your account.
  10. XBLRewards8 Win User

    want this solved

    Hello SnakierIce55222,

    Looking over your post history, it sounds like you are asking about your Forza promotion. Since you did not enter into this promotion, you did not receive any prizes.
  11. AIex WiIheIm Win User

    want this solved

    it may be my problem that cant reach your intelligence but as a volunteer shouldn't you be helping everyone that actually needs your help ?

    i only saw you answering me and the way you did , so you are volunteering for what ?

    to help me by having that attitude and making threats ?

    or you just came here because of my green eyes ?

    you don't want to help or cant just do your things and stop bothering anyone else , from now on you either do your job or you will be left talking alone because you are already reported to the right places i don't have anything more
    to talk with you
    I am telling you that I am a volunteer.

    You want compensation. I am unable to provide compensation.

    You want an appologie. For something I didn't cause? No thanks.

    Simple as!

    If you have any more questions that do not involve harrasing innocent unpaid volunteers, feel free to ask. Also, as for that link I gave you, its an IP logger. Harras me any more, your off.
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