Waiting for months already for my codes for the 2 Rainbow Six Xbox 360 games

I am also having this same issue, received both messages regarding rainbow six vegas 1 and 2 but the codes were all the same.

Xbox Live10/2/2015

Your pre-order of Tom Clancy's Rainbow Six Siege includes Tom Clancy's Rainbow Six Vegas for Xbox 360 (ESRB Rating: MATURE with Violence). Redeem on Xbox 360 or Xbox.com/redeemcode.

Redeem code: this one worked

10/2/2015

Your pre-order of Tom Clancy's Rainbow Six Siege includes Tom Clancy's Rainbow Six Vegas 2 for Xbox 360 (ESRB Rating: MATURE with Violence). Redeem on Xbox 360 or Xbox.com/redeemcode.

Redeem code: this was the same as the first (already redeemed)

I purchased the pre-order of Rainbow Six Siege for xbox one on September 24. As a bonus for pre-ordering this game, I was to receive codes for the two Rainbow Six Vegas games (1 & 2) playable on xbox 360.

I received 2 messages today, one meant for each game. However, the code in both messages were the
exact same, which was for Rainbow Six Vegas 1.

I have no code to redeem for Rainbow Six Vegas 2.

Message 1: "Your pre-order of Tom Clancy's Rainbow Six Siege includes Tom Clancy's Rainbow Six Vegas for Xbox 360 (ESRB Rating: MATURE with Violence). Redeem on Xbox 360 or Xbox.com/redeemcode"

Message 2: "Your pre-order of Tom Clancy's Rainbow Six Siege includes Tom Clancy's Rainbow Six Vegas 2 for Xbox 360 (ESRB Rating: MATURE with Violence). Redeem on Xbox 360 or Xbox.com/redeemcode"

The promotion is supposed to give you redemption codes for both rainbow six Vegas and rainbow six Vegas 2 for Xbox 360. While I received two separate messages (one for each game) the codes were the same and actually only applied for rainbow six vegas; I
checked the store and it shows rainbow six vegas already purchased but not rainbow six vegas 2. So the message I received for rainbow six Vegas 2 is missing a valid redemption code. How do I resolve this? I contacted customer support and they provided me with
a link that directed me here.

thank you

jonathan

Hello i have received my rainbow six vegas 1 and vegas 2 code from xbox live in 2 messages but the vegas 2 code is the same code as the vegas 1 code. ive been on xbox live support chat with Mac and been told to post my problem here.

messages added below with codes as *

Your pre-order of Tom Clancy's Rainbow Six Siege includes Tom Clancy's Rainbow Six Vegas for Xbox 360 (PEGI:16). Redeem on Xbox 360 or Xbox.com/redeemcode. *****-*****-*****-*****-*****

second message below

Your pre-order of Tom Clancy's Rainbow Six Siege includes Tom Clancy's Rainbow Six Vegas 2 for Xbox 360 (PEGI:16). Redeem on Xbox 360 or Xbox.com/redeemcode. *****-*****-*****-*****-*****"

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