[W10] Hydro Thunder Hurricane - Cannot Access Full Version

Webmaster2015 · Aug 18, 2015

Hello,

I recently acquired the trial version of Hydro Thunder Hurricane on my Windows 10 PC. I liked the game, so I credited my account with a Microsoft gift card and purchased the $9.99 game from the Microsoft store. I did not open the game and click "Purchase
full version," I directly opened the store app and purchased the game from there. When I opened the game again, the full version was not unlocked. The "purchase full version" button was still there, and I could not open any of the full features. I uninstalled
the game and reinstalled it with no luck. I still have the trial version.

My billing statement from Microsoft says I successfully purchased the game. How can I access the full version? The only other action I took is that I chose to sign into the app with my Microsoft account using a local user account vs using the Microsoft user
account.

Thanks in advance. I really want to get this problem solved.

:)

oAo Chaos · Aug 18, 2015

Looking for Answers on a fix for Hydro Thunder Hurricane for Windows 10?

Looking for Answers on fixing Hydro Thunder Hurricane for Windows 10. I have purchased the full version and whenever i load it from Desktop/AppStore/XboxApp the game runs in trail/demo mode only. Help needed.

tribomb · Aug 18, 2015

Hydro thunder hurricane

hey just activated my 14 day xbox live gold and I am unable to download this title could you guys send me a code to get it thanks.

Webmaster2015 · Aug 24, 2015

Can anyone help me out with this? Thanks.

ViruIis · Sep 2, 2015

I have this issue as well. Support even refunded me to re-purchase and attempt to just download the paid version with no success. It seems to be a bug with the game so hopefully it will get patched soon.

oAo Chaos · Nov 1, 2018

/bump

Looking for answers, as the top player of Hydro thunder hurricane on xbox360 i want this fixed so i can play it on Windows 10.

oAo Chaos

/bump

Looking for answers, as the top player of Hydro thunder hurricane on xbox360 i want this fixed so i can play it on Windows 10.

ViruIis

I have this issue as well. Support even refunded me to re-purchase and attempt to just download the paid version with no success. It seems to be a bug with the game so hopefully it will get patched soon.

Webmaster2015

Can anyone help me out with this? Thanks.

XBF Leo G

Hey
KiernanOX,

That's awesome news! Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance.
If anyone needs assistance with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
KiernanOX!

XBF Leo G

Hey KiernanOX,

Thanks for keeping us updated. The console most likely needs to download the Xbox 360 profile for the new account. The way you can do that is to launch the game, pull up the Xbox 360 guide menu, go to the Xbox 360 storage settings, delete the profile
if it is in the storage and download it back. We'll provide more detailed steps explaining how to complete this process. Let us know if this helps KiernanOX!

How to remove your profile:

Launch an Xbox 360 game on your Xbox One
Wait until you get past the Xbox logo and press the View and
Menu buttons at the same time to pull up the Xbox 360 guide
Go to Settings and look for storage settings
Select profiles
Delete your profile(Profile only) Do not delete profile and items

How to download your profile:

Once your profile has been removed, press the View and
Menu buttons at the same time to pull up the Xbox 360 guide
Select download profile

[W10] Hydro Thunder Hurricane - Cannot Access Full Version