vudu app on xbox one x not working

Hello, I have been having the same issue. No matter what I do the Vudu app will not work on my Xbox anymore. I have an Xbox one and X and it will not work on either

I have this same issue and ONLY on my Xbox Vudu app, everything else streams fine but Vudu on Xbox has constant buffering on anything hdx and above, intermittent on standard. For me this is only happening on my series x version of the app, I have a one x, two iPads, an android tablet and Vudu works no problem no buffering can watch things all day, but as soon as I get on my series x and launch Vudu I can be certain it’ll ask me if I want to down grade quality to lessen buffering (and of course it’s worded to make me feel like it’s an issue with my isp) within the first ten to twenty min of watching something. It’s definitely an updated Xbox Vudu app issue, Since I can stream from my Vudu account flawlessly on any other device in my house.

I have XBOX series X VUDU Black screen issue ( app wont launch) since Late AUG 2021, there was an xbox update in OCTOBER introducing additional support and settings for Dolby vision and HDR and whatever that was made the VUDU app worked again, however it has been short lived as I have made a purchase on VUDU on 11/29 and now I get a black screen on xbox when launching, does this VUDU app not work with certain resolutions that fight tv and XBOX, it works on PS5 , it works through my SONY Television, I'm curious if the latest update that was pushed about a week ago has crippled the VUDU app again... any help or suggestions would be appreciated, so done with functionality not working with NEXT GEN tech, we can go to space but can't get an app to stream on a streaming device, very frustrated XBOX user....

I have the same problem or a problem similar. The Vudu app simply does not open up on Xbox it starts and then goes black screen. I have two different Xbox, one is a series X. There was a temporary fix when I made a secondary Xbox gamer tag name and download the app via that account but now that one doesn’t work either. This is absolutely ridiculous it’s been going on for over a year the Vudu app starts but does not open up I can’t access any of my movies.

Hi Battlemadman58,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play movies and/or TV with your Xbox Console. Let us check on this together so you will get back to gaming.

As per description, you wanted the display resolution will be 480p and to change or update that we might need to check few things. Let us check below some suggested troubleshooting you can perform.

Suggested Troubleshooting:

Method 1:

Based on support article About TV resolutions and Xbox, 720p Is conder the best resolution for the smaller TV. So, in this case, you may try to check your TV's resolution by following the steps here: How to change the display resolution for your TV on Xbox if it detects the 480p.

Method 2:

Please do a power cycle of your Xbox Console. Guide: How to restart or power cycle your Xbox console

Method 3:

Please make use of the set of troubleshooting that can be found here: Troubleshoot Movies & TV on Xbox.

Method 4:

Last resort, kindly contact the Support for Vudu - VUDU - Support

Please, do not forget to check here for known issues that might be related to your concern.

Xbox Status

Known Issues for Game Launches



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community