Vudu App on Xbox One not outputting surround sound -- anyone else affected?

Discus and support Vudu App on Xbox One not outputting surround sound -- anyone else affected? in XBoX Games and Apps to solve the problem; I recently rented The Big Short in Vudu HDX format which was supposed to be 5.1 surround. The audio played only in 2.1, regardless of the audio... Discussion in 'XBoX Games and Apps' started by AshyLarry2481, Apr 16, 2016.

  1. AshyLarry2481
    AshyLarry2481 Guest

    Vudu App on Xbox One not outputting surround sound -- anyone else affected?


    I recently rented The Big Short in Vudu HDX format which was supposed to be 5.1 surround. The audio played only in 2.1, regardless of the audio settings chosen for xbox one (5.1 uncompressed or bitstream in DD). Anyone know if this is a broader issue with
    the Vudu app? It might have been just that particular movie, but don't want to get another one if issue persists.

    :)
     
    AshyLarry2481, Apr 16, 2016
    #1
  2. ShinyMcBrah
    ShinyMcBrah Guest
    Surround Sound issues using XBOX ONE (games work in 5.1, apps only in stereo)

    First off, I love my Xbox One. I'm a Day One owner. But I'm having similar sound issues using the optical out.

    My Netflix app won't output surround sound correctly. All my games output surround flawlessly and have since day one. Also, last weekend I installed the Amazon Instant Video app and the surround sound works flawlessly with 5.1 programs in that app. So it
    appears to be a problem with the Netflix app itself.

    My sound is outputting through the optical out to my Marantz AVR. My usual audio setting on the Xbox One is set to Optical >> Bitstream out >> DTS Digital Surround. Using this setting, I get only the left/right channels in Netflix—no center channel or surround
    at all. If I change the setting to Optical >> Stereo Uncompressed, I get only the center channel and no left/right channels in Netflix—and still no surround at all.

    I've seen a few other people with this problem, but no solutions. Any ideas? (I've tried hard-resetting my Xbox, etc.) Like I said, my games and the Amazon Instant Video app all output 5.1 sound perfectly. But not Netflix.

    Thanks in advance for any assistance!
     
    ShinyMcBrah, Apr 16, 2016
    #2
  3. ShinyMcBrah
    ShinyMcBrah Guest
    No surround sound using Netflix app? (using optical out)

    First off, I love my Xbox One. I'm a Day One owner.

    But I just started using the Netflix app, and it won't output surround sound correctly. All my games output surround flawlessly and have since day one. Also, this weekend I installed the Amazon Instant Video app and the surround sound works flawlessly
    with 5.1 programs in that app.

    My sound is outputting through the optical out to my Marantz AVR. My usual audio setting on the Xbox One is set to Optical >> Bitstream out >> DTS Digital Surround. Using this setting, I get only the left/right channels in Netflix—no center channel or surround
    at all. (My games output 5.1 sound perfectly with this setting, and have since day one.) If I change the setting to Optical >> Stereo Uncompressed, I get only the center channel and no left/right channels in Netflix—and still no surround at all.

    I've seen a few other people with this problem, but no solutions. Any ideas? (I've tried hard-resetting my Xbox, etc.)

    Thanks in advance for any assistance!
     
    ShinyMcBrah, Apr 16, 2016
    #3
  4. The Lion Turtle Win User

    XB1 Surround Sound Issue

  5. Arminator Win User

    Simulated Atmos from XBOX One S?

    No, the Xbox One S does not simulate ATMOS from a 5.1 source.

    However, since the Xbox One can run multiple sound applications at any given time (for example you run an Atmos enabled game, while having a music app running in the background), the console will ALWAYS output an ATMOS signal to your receiver, since the
    game sound is in spatial surround.

    Into that ATMOS spatial surround sound track, the stereo music track will be mixed in. But since the music track does not have surround or height information in it's stereo signal, you won't get the music in ATMOS spatial surround, even if your receiver
    shows ATMOS coming in.

    If you watch a 5.1 video in VUDU, the Xbox will distribute the 5.1 sound information to the front, center, back surround and subwoofer channels for the ATMOS signal, and your ceiling speakers for example won't get sound.

    So even if your receiver shows ATMOS, and you have twenty speakers mounted in your home cinema, only the standard 5.1 speakers will produce sound, if you watch a 5.1 sound source.
  6. ShinyMcBrah Win User

    Surround Sound issues using XBOX ONE (games work in 5.1, apps only in stereo)

    First off, I love my Xbox One. I'm a Day One owner. But I'm having similar sound issues using the optical out.

    My Netflix app won't output surround sound correctly. All my games output surround flawlessly and have since day one. Also, last weekend I installed the Amazon Instant Video app and the surround sound works flawlessly with 5.1 programs in that app. So it
    appears to be a problem with the Netflix app itself.

    My sound is outputting through the optical out to my Marantz AVR. My usual audio setting on the Xbox One is set to Optical >> Bitstream out >> DTS Digital Surround. Using this setting, I get only the left/right channels in Netflix—no center channel or surround
    at all. If I change the setting to Optical >> Stereo Uncompressed, I get only the center channel and no left/right channels in Netflix—and still no surround at all.

    I've seen a few other people with this problem, but no solutions. Any ideas? (I've tried hard-resetting my Xbox, etc.) Like I said, my games and the Amazon Instant Video app all output 5.1 sound perfectly. But not Netflix.

    Thanks in advance for any assistance!
  7. tohellnbak Win User

    VUDU stopping when others enter room

  8. RArathoon Win User

    Sound cuts out????

    Hi had this problem and fixed it, go to your surround sound settings on your surround sound system and change the surround sound settings to manual, the cutting out is the xbox one triggering different sound effects from your audio system, such as changing
    from cinema to home etc... hope this helps anyone else, reset console after you have made the changes to your surround sound.
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Vudu App on Xbox One not outputting surround sound -- anyone else affected?

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