Vudu and Dolby Atmos content

Hi RomiDumitru,

*maybe* this "problem" is exactly how the Dolby Atmos App on Xbox One X works.

Dolby Atmos native content? perfect! Dolby Atmos playback.

No Dolby Atmos? the App upmix current audio track to Dolby Atmos (the headphones features works in this way).

I don't know if is intentional.

So after following up with the Dolby Access support team, apparently games aren't supported on home theater, only on headphones:

"Unfortunately, Games encoded with Dolby Atmos audio are not compatible with Dolby Atmos for Home Theater, as they are specifically configured for Dolby Atmos for Headphones. If the content you are experiencing is not compatible with the app you are
using, then audio will cease, or will simply output as regular stereo output.

To clarify, Dolby Atmos for Home Theater is included at no charge with any Dolby Atmos supported hardware, such as a receiver or Xbox One X, and is used to activate Dolby Atmos features via HDMI connection for a Dolby Atmos certified AVR, soundbar,
or TV."

"Unfortunately, the version of Dolby Atmos included with your Xbox is Dolby Atmos for Home Theater, which is not compliant with any gaming content."

It kind of strikes me as hard to believe, or that this won't be addressed, but that's what they're saying for now. That said, it still isn't working for me for Netflix content either, so I'm going continue troubleshooting with them and see what's doable
and what's not. Fingers crossed.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Yes, it is possible to stream Dolby Atmos through various services and get Atmos through headphones. However, this will depend on several factors, including the device or platform you are using to stream the content, the type of headphones you have, and the specific content you are trying to access.

Some streaming services, such as Netflix, Amazon Prime Video, and Disney+, offer Dolby Atmos content, but you will need a compatible device, such as a smart TV or a streaming media player, that supports the Dolby Atmos format. Additionally, you will need a pair of headphones that support Dolby Atmos, such as the Plantronics RIG 800LX, the Sony WH-1000XM4, or the Sennheiser Ambeo Smart Headset.

Once you have both the compatible device and headphones, you will need to make sure that Dolby Atmos is enabled on both the streaming service and your device settings. If all these conditions are met, you should be able to enjoy the immersive sound experience of Dolby Atmos through your headphones while streaming content.

Well yes. The problem is constant. Whenever you’re in a game that uses Dolby atmos or even on Netflix through the series x. It needs a software patch to fix it. Delay is present on all Dolby atmos content

I have the problem that Netflix Dolby Atmos is not working with the x box S, if I try to play a series with Dolby Atmos, then Netflix give the text:

This title can not play try later?

Configuration is ok at the x box s and all other content without Dolby Atmos will play correct.

If someone have a solution?