Vudu and amazon prime won't log into accounts

Hi MustardBear3,

Thank you for posting on the Xbox forums. I'd be happy to answer that.

All you need to do is open the Microsoft Store app on your Xbox One and search for "Amazon Prime Video" to pull up the
app developed for the Xbox One console so that you can log into to your Amazon Prime account and link your Amazon account with your Microsoft account. Once signed in, you should be able to use the app to stream videos available through your Amazon Prime account.

Let us know if you have any other questions!

Heya CheekyMonkey870.

Sorry to hear you're having trouble with Amazon Prime! Let's give your Xbox One a quick power cycle to see if that helps clear it up. To power cycle, hold down the power button for 8-10 seconds until your Xbox One fully powers off, then turn it back on to see
if there's any change.

JUst like any other place. That's how I ended up with Amazon prime. Forgot to cancel after the free membership. Thought at actually worked out. I won't ever get rid of prime.

Hi Sanjay,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues playing titles from Amazon Prime video app due to device limit error.

According to Primevideo troubleshooting guide, Amazon Prime members can watch Prime Video on a total of five devices, including two TVs. Post sign up, the first five devices you watch Prime Video content on becomes the only devices from where you can access content.

To watch Prime Video content on additional devices, PVME and Prime Lite customers can upgrade your membership by visiting primevideo.com/upgrade. Existing Prime members can sign up for another Prime membership on a new Amazon account.

To remove your current device/s and watch content on a new device, visit the Devices section on the Prime Video Account & Settings page. Identify the devices registered for Prime, Prime Video Mobile Edition or Prime Lite (with a blue tick), and select "Remove." You can remove up to 2 devices in a 30-day period.

If you've done all the possible troubleshooting steps but you're still having issues with this streaming service, I would recommend that you submit a support ticket directly to Amazon Prime support. By doing this, we can be sure that your case will be logged, attended and monitored accordingly. Please use this link:

https://www.primevideo.com/help/contact-us/

Regard,

Alvaro

You would look for an Amazon Prime app in the store on the console, download it from there, and then sign into the app with your Amazon account.