Возврат средств за подписку на Xbox Live Gold (Refunds for Xbox Live Gold subscriptions)

Hey there blueberry,

Sorry to hear you are running into these problems. Unfortunately we are unable to assist with these billing issues through the Forums as we do not have the appropriate tools to handle this issue. I would advise you to
Contact Xbox Support for further assistance with this matter.

I hope this helps.

Contact
Xbox Live Support to learn if you are eligible for a refund on your subscription.

Translating to Russian, using bing.com/translate:

Обратитесь в службу поддержки Xbox Live, чтобы узнать, имеете ли вы право на возврат средств по вашей подплате.

После заполнения анкеты на возврат средств происходит переход на страницу контактной информации службы поддержки вместо ожидаемого подтверждения на возврат.

[Translation - After completing the refund form, you will be returned to the support contact information page instead of the expected return confirmation. ]

Hi there,

Thanks for reaching out to us in regards to this. Now, In regards to reversing the payment, you would need to submit a refund request.



Click here to learn How
to complete the refund request form.



After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.



If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation email sent to you.
Our dedicated team is ready to assist you.

Привет,

Вот ссылка на конкретную область для поддержки, чтобы вы могли связаться с ними о возврате.

https://support.xbox.com/contact-us

Hello,

Here is the non-region specific link for support so you may contact them about the refund.

https://support.xbox.com/contact-us