Возврат средств[Refund]

АлексейСендецкий · Feb 4, 2019

Совершил покупку случайно

Как отменить покупку?

[Translation - Made a purchase by accident How to cancel a purchase?]

:)

ЮрийСуббот

После заполнения анкеты на возврат средств происходит переход на страницу контактной информации службы поддержки вместо ожидаемого подтверждения на возврат.

[Translation - After completing the refund form, you will be returned to the support contact information page instead of the expected return confirmation. ]

XBF Lance J

Hey Volgari,

Sorry to hear about this unexpected charge, let's try to get this sorted out. You can visit our

Subscription Management page to cancel any current memberships including Xbox Live Gold. You should get an automatic refund for it, but if this isn't the case, try our

Refund Request site. Hope this helps!

iAHTIXOTABbl4

Здравствуйте,

На форумах сидят обычные люди и у нас нет таких полномочий. Вам необходимо обратиться в тех. поддержку Microsoft и отправить заявку на возврат средств support.xbox.com/contact-us

Translation: [ Hello

Ordinary people sit on the forums and we do not have such authority. You need to contact those. Microsoft support and send a refund request ]

XBF Lance J

Hey Andre,

In order to return your games you must first visit our
Refund Request page. There you will be given a breakdown of how the process works including the

Refund Request Form which you will need to fill out.

XBF Nestor S

Hey Andre thanks for taking the time to bring this issue to us!

For processing a refund we suggest
Requesting a Digital Goods refund through our website. If that doesn't help then we suggest

Requesting a Callback from one of our Xbox Billing Specialists so we can get this issue resolved! Give it a shot and let us know if we can further assist in this or any other matter!!

Возврат средств[Refund]