Возврат денежных средств за купленные игры ...

TectalHurdle787 · Nov 7, 2018

Могу ли я вернуть свои денежные средства за случайно купленные игры моим пятилетним сыном?

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[Translation-Can I return my money for accidentally purchased games by my five year old son?]

:)

Cyber Zaicheg · Nov 7, 2018

Возврат денежных средств -[Translation - A refund]

Прошу вернуть деньги , за игру Forza Horizon 4 так как много багов и не оправдала ожидания Покупал Forza Horizon 4: Ultimate-создания

-[Translation - Please return the money for the game Forza Horizon 4 as many bugs and did not meet expectations bought Forza Horizon 4: Ultimate-creation]

RandyAU93 · Nov 7, 2018

Возврат денежных средств -[Translation - A refund]

To request a refund, you can go to
this page, or you can go to your
Microsoft account page. Browse to "Order History" (under "Payments") and find where you bought that game. If there is a link that says "request a refund" you may do so. Otherwise, you may be ineligible for a refund.

Translating to Russian using bing.com/translate:

Чтобы запросить возврат средств, можно перейти на эту страницу или перейти на страницу учетной записи Майкрософт. Перейдите к "История заказов " (в разделе "платежи ") и найдите, где вы купили эту игру. Если есть ссылка, которая говорит "запросить возврат
" вы можете сделать это. В противном случае, вы можете быть неправомочны на возврат денег.

XBF Brad A · Nov 7, 2018

Hello tectal,

I'm sorry to hear bout issue with the game .In regards to requesting a refund you will need to do so online at
requesting
refund.
Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

Please be sure to try the website request refund first agents will direct you to fill that out first. Also you are able to reply to the emails that you will receive from doing the online request.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

XBF Brad A

Hello tectal,

I'm sorry to hear bout issue with the game .In regards to requesting a refund you will need to do so online at
requesting
refund.
Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

Please be sure to try the website request refund first agents will direct you to fill that out first. Also you are able to reply to the emails that you will receive from doing the online request.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

RomkaZzz

Привет, ты уверен что отключил автооплату, а не саму подписку.

Советую отслеживать все подписки
здесь

Возврат денежных средств происходт не сразу. Попробуй заполнить форму запроса на возврат по ссылке указанной ниже.

BeastBadshah

Примечание. Из-за высокой активности поддержки время ответа может быть более 72 часов.

Спасибо тебе за твое терпение.

[Translation - Note. Due to the high support activity, the response time may be more than 72 hours.Thank you for your patience.]

XBF Ezra G

Hi КириллШкунов,

Thanks for your post. I understand you are seeking a refund for your Xbox Live Gold purchase. To request a refund please use the Contact Us portal to speak to an agent for refund options.

I hope this information helps.

RandyAU93

Did you buy the game for Xbox 360 or Xbox One?

Translating to Russian using bing.com/translate:

Вы купили игру для Xbox 360 или Xbox One?

Возврат денежных средств за купленные игры ...