Возврат денежных средст за игру "The Crew2" [Edit - Translation] - ...

RascallyMonk752 · Sep 30, 2018

Игра не включается, прошу верните мне деньги

[Edit - Translation] - The game does not turn on, please return the money to me

:)

XBF Brad A · Sep 30, 2018

Возврат денежных средств за купленные игры [Translation-Refunds for purchased games]

Hello tectal,

I'm sorry to hear bout issue with the game .In regards to requesting a refund you will need to do so online at
requesting
refund.
Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

Please be sure to try the website request refund first agents will direct you to fill that out first. Also you are able to reply to the emails that you will receive from doing the online request.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

TectalHurdle787 · Sep 30, 2018

Возврат денежных средств за купленные игры [Translation-Refunds for purchased games]

Могу ли я вернуть свои денежные средства за случайно купленные игры моим пятилетним сыном?

----------------------------------------------------------------------------------------------

[Translation-Can I return my money for accidentally purchased games by my five year old son?]

XBF Chris J · Oct 1, 2018

Hello Rascally,

Thank you for bringing this to our attention. In order to request a refund you are going to have to
Contact Xbox support to review all possible options for this transaction. Here is a helpful link regarding refunds from the Microsoft store:

Returning items you bought from Microsoft for exchange or refund

Aside from that, here is a link for troubleshooting this games issue. Hopefully this can get you back into gaming!

“My Xbox One game won’t start or freezes during gameplay”

Hope this helps!

XBF Chris J

Hello Rascally,

Thank you for bringing this to our attention. In order to request a refund you are going to have to
Contact Xbox support to review all possible options for this transaction. Here is a helpful link regarding refunds from the Microsoft store:

Returning items you bought from Microsoft for exchange or refund

Aside from that, here is a link for troubleshooting this games issue. Hopefully this can get you back into gaming!

“My Xbox One game won’t start or freezes during gameplay”

Hope this helps!

RomkaZzz

Привет, ты уверен что отключил автооплату, а не саму подписку.

Советую отслеживать все подписки
здесь

Возврат денежных средств происходт не сразу. Попробуй заполнить форму запроса на возврат по ссылке указанной ниже.

Ольга2006

Спасибо за совет!

А если мне необходимо перенести игру на ноутбук с виндоус 8? Это возможно?

[Edit - Translation] - Thanks for the advice!

And if I need to transfer the game to a laptop with Windows 8?
Is it possible?

C4esh1reCat

как мне вернуть деньги за игру которая не работает?

[Translation: How do I get money for a game that doesn't work?]

XBF Brad A

Hello tectal,

I'm sorry to hear bout issue with the game .In regards to requesting a refund you will need to do so online at
requesting
refund.
Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

Please be sure to try the website request refund first agents will direct you to fill that out first. Also you are able to reply to the emails that you will receive from doing the online request.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

Возврат денежных средст за игру "The Crew2" [Edit - Translation] - ...