возврат денег за подписку[refund for a subscription]

For any refunds you will need to contact support directly for assistance.
https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Hey there Roxana,

Sorry to hear that you're dealing with this difficulty.

If you are interested in anrefund, try going to this page and fill out a request at
Request an Xbox digital
product or subscription refund as previously posted. After submitting the request,
you’ll be sent an email on whether or not it was approved or denied.

This followupemail you will receive is the only means to get in contact with the refund department
directly and will be the only means of you disputing the verdict as well.



Thanks for reading

Привет! Первым делом отключи автоматическое обновление годовой подписки, а затем и саму подписк.

Это можно сделать в меню
сервисов или в
истории платежей, там же запросить возврат средств, если доступно напротив платежа.

Удачи!

(Mod Translation)

Hello! The first step is to disable the automatic renewal of the yearly subscription and then the subscription itself.

You can do this in the
Services menu or in the
payment history, and request a refund if available in front of the payment.

Good luck!

Hello I just canceled Xbox live how can I get refunded

После заполнения анкеты на возврат средств происходит переход на страницу контактной информации службы поддержки вместо ожидаемого подтверждения на возврат.

[Translation - After completing the refund form, you will be returned to the support contact information page instead of the expected return confirmation. ]