voyant rouge fixe sur xbox 360 E [fixed red light on xbox 360 E]

Hi there Christophecauden,

Thanks for the update on the issue with the Xbox 360. I understand there is an issue with the Xbox 360. To help clarify:

• Are you experiencing a black screen?
• Have you power cycled the Xbox 360?
• Have you checked the connection to the TV?

Let us know so we may further assist.

Bonjour astu un message d'erreur sur l'ecran genre E87 ?

[Translation-Hello step an error message on the screen genre E87? ]

Hey there Christophecauden

Thanks for reaching out to the Forums for potential resolution of this issue.

I can definitely understand how this could be confusing/concerning.

We actually have a very helpful online guide for issues such as this entitled the Xbox 360 Flashing Lights Solution that I suggest you try.

When you get a chance, let us know if that guide helped as well as any additional troubelshooting you have already done.

So much thanks!

non voyant rouge fixe et écran noir a la télé

[Translation-blind red fixed and black screen has TV ]

Hey there kjilmnuxtra!

Can you tell us what console you're using? Is it an Xbox 360 S or Xbox 360 E console? If so, I suggest taking a look at our
fix Xbox 360 console problems support article and scrolling down to the "Solid red light (Xbox 360 S or Xbox 360 E console)" section.

Let us know if you have any questions. =)