Voucher showing as redeemed but points never arrived

Discus and support Voucher showing as redeemed but points never arrived in XBoX Games and Apps to solve the problem; My son received 12000 fifa points for Christmas the code was accepted and has been redeemed through the redeemed code section via Microsoft , however... Discussion in 'XBoX Games and Apps' started by DavidHaynes_983, Dec 29, 2021.

  1. Voucher showing as redeemed but points never arrived


    My son received 12000 fifa points for Christmas the code was accepted and has been redeemed through the redeemed code section via Microsoft , however we have never existed the points, Microsoft said to wait 48 hours and then would refund but now they’re saying contact EA sports which I have and they’re saying I need to contact who I purchased the code from, I’ve tried explaining I can’t prove that i haven’t used it but they’re refusing to help me any further £80 down the pan

    :)
     
    DavidHaynes_983, Dec 29, 2021
    #1
  2. Jesse E' Win User

    Voucher showing as redeemed but points never arrived

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm sorry about that. I'm afraid support was right on this one. You need to contact EA support and the code vendor for assistance on this one.
  3. katherine redman Win User

    purchasing through the xbox store on the web

    hi,

    i didnt purchase a gift card voucher, i just redeemed my microsoft reward points as a $5 voucher.

    my currency is in AUD
  4. Smwutches Win User

    Redeeming vouchers / points

    For help with the iTunes card, you would have to contact their customer support.

    Xbox gift cards are tied to the account, not the console. So you would just redeem it to his account and it'll show up on a 360 or a One.
  5. Bhargav Kalambhe Win User

    How do you reach Level 2 + Xbox Live Gold in Microsoft Rewards?

    sir ambassador of xbox

    i had achieve around 4000 points on microsoft ,,,can i get xbox live here ,,, just showing there about +xboxlive ...

    i am on level 2 ,,,,

    mmay i redeem my prize of amazon voucher or , may i keep that point there only for to get xbox ?
  6. Jason of Oz Win User

    Can we gift rewards points?

    Hi Jason,

    There is no longer an option to transfer Microsoft Rewards points to Family members. If you're looking to use Microsoft Rewards to get some money into family members' accounts, the best you can do is redeem your points for a voucher and gift the voucher to your family member.

    Regards,
    Another Jason
Thema:

Voucher showing as redeemed but points never arrived

Loading...
  1. Voucher showing as redeemed but points never arrived - Similar Threads - Voucher showing redeemed

  2. Got a £10 voucher off Amazon, says already redeemed

    in XBoX on Windows
    Got a £10 voucher off Amazon, says already redeemed: Got a £10 voucher off Amazon, says already redeemed, anybody have any idea where I can find out when it was redeemed, so I can put a refund in at Amazon? f1062381-d2cc-45be-9c90-997708d371e2
  3. I have redeemed my fortnite v bucks voucher but I don't know where the V bucks are

    in XBoX Games and Apps
    I have redeemed my fortnite v bucks voucher but I don't know where the V bucks are: I have bought a fortnite 2800 v bucks voucher which o redeemed on my epic account today. It then sent a message to log into my microsoft account to receive a code. My microsoft account has a...
  4. My son topped up v bucks with a voucher and they disappeared after it said topped up...

    in XBoX Games and Apps
    My son topped up v bucks with a voucher and they disappeared after it said topped up...: My son topped up ps5 with a voucher and it said successfully topped up, but they are not appearing in his account. Where could they be ? 228efc8e-8026-4114-9cb5-a1557793d0b3
  5. Is there a way to switch the account a voucher is on

    in XboX Insiders
    Is there a way to switch the account a voucher is on: I use multiple accounts on my xbox and I used a gift voucher on the wrong account- is there a way to change the account the credit is on? submitted by /u/Spannermation [link] [comments]
  6. I have an accidentally redeemed a voucher code.

    in XBoX on Windows
    I have an accidentally redeemed a voucher code.: Hi All. I bought a Xbox voucher from Amazon for my nephew and then accidentally redeemed it in my name. I used the very long code in the email from Amazon as instructed thinking it would unlock...
  7. MLB the show 21 voucher for 5000 stubs isn't showing in game

    in XBoX Games and Apps
    MLB the show 21 voucher for 5000 stubs isn't showing in game: I bought MLB the show 21 for Xbox one X. It came with a code for 5000 stubs. I used the code but the stubs were never put in my account. I did all the trouble shooting that I found in another...
  8. MLB The Show 21 voucher

    in XBoX Games and Apps
    MLB The Show 21 voucher: HELP! We redeemed voucher for MLB The Show 21 for our XBOX One system. System says it was completed but 5000 stubs are not showing up anywhere. We have rebooted system and still nothing. We also...
  9. MLB the show 21 voucher for 5000 stubs isn't showing in game

    in XBoX Games and Apps
    MLB the show 21 voucher for 5000 stubs isn't showing in game: Preordered MLB the show 21 that came with a voucher code for 5000 stubs inside box. I redeemed it in store on my Xbox one S console and it downloaded a file. It shows in my orders also but isn't...
  10. MLB The Show Deluxe edition voucher

    in XBoX Games and Apps
    MLB The Show Deluxe edition voucher: I preordered MLB The Show 21Deluxe Edition for the Xbox series X. When I received my game on the 17th of April and went to put my preorder voucher code in the screen that it "Couldn't find my...