Vorrei fare un rimborso ho fatto tutto ma devo solo contattarvi[translation-I would like to...

Hai gi effettuato la procedura di rimborso? Se non l'hai ancora fatto clicca qui:

https://support.xbox.com/help/subsc...scriptions/digital-goods-subscriptions-refund

Segui le istruzioni e verifica che sia possibile richiedere il rimborso per il prodotto specifico.

Non ti contatter nessuno del dipartimento rimborsi, devi soltanto seguire la procedura.

Buona giornata

Vorrei un rimborso di un gioco se mi potete contattare grazie

Hello all,





As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad

Hi Brosky,



Thanks for reaching out to the forums. We understand you have questions on refund. Once you do the refund you can respond to them by email. There is no way to talk to the refund department.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

Ho riprovato anche oggi a fare il download ma stesso problema di ieri, almeno si potesse farsi dare il rimborso.