voice com banned

For information about your ban and to see about submitting a case review, you would need to go to http://enforcement.xbox.com. It doesn't matter how many complaints are filed against you or what they're for. The enforcement team won't take action unless
they discovered something that violates the code of conduct.

Using a second account to bypass a com ban is a banable offence

Whenever it is voice or text thr rules still apply if reported

Hi ST P, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you checked the Account Strike page?

Sign in and visit the Enforcement page.

https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.

After you’ve completed the form, select Submit.

For more information: https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

for whatever reason my post above got scrambled, and the info about me already troubleshooting and configuring Nat, and verifying account status and console resetting isn't posted above. but i can see it in the preview before you
click this tread link so idk if the scrambled post is on my end or just the site but thank you for providing the information. however ive done those steps and haven't found any progress. if you have info on what to do after those steps haven't worked id love
to hear it

First check the enforcement site to verify that all suspensions are really over: https://enforcement.xbox.com/en-US

If all suspensions are expired, and you are therefore clear, try the following steps:

1. Remove your account from the Xbox.
2. Give your Xbox a power cycle.
3. Add your account back into the Xbox.
4. Attempt to use the social features now.

anyone having this problem needs to just redo these steps, second time doing this ended up fixing my comunication problem. apreciate your help @dadwhite.