Voice chat issues.

So I ended up fiddling with the settings available on the website only and I found some that were inhibiting me. I can now hear chat on my account! Yay! My mic still isn't being registered but I have a feeling that's unrelated so I'll have to deal with it.
Thanks everyone that had some advice, especially Mister Fitzer.

Have you checked your privacy settings thoroughly? If you're blocking any content, that may be what's at play here. Please check that out and let me know what you find/what your settings are currently at.

Antillion brings up a good point. You may want to try connecting directly to the modem (you'll need to power cycle it first though, by removing power for at least 15 seconds), to see if that makes any difference.

Re: Miss Portia - I do not have another headset complete with a mic, but I have plugged in a quality pair of headphones. Game music/sound works fine but as usual no voice chat. The same is true for just my TV speakers, no voice chat plays there either.

Re: Insane54 - I do not have the connector cord for the controller to headset with the mic. From previous experience this does not stop the chat from being played, but it does significantly lower the volume. That's just what seemed to happen to me though.
If that stopped me from being able to hear in the headset I would accept it, but I can't hear it even on the TV

Your Online Safety settings might be preventing communication with other users. Easy enough to check this one, just follow along: My Xbox > Online Safety Settings > Customize > Activity, Voice and Text


You can set this to either allow only your friends to be able to communicate with you or everyone. If you want to be able to chat with all users when playing online, make sure that’s the option you pick.

Also check your preferences.

Press the xbox guide button> scroll right to preferences> voice.

Make sure the volume it turned up and other options are set to what you want, (play through speaker, headphones etc)..

Finally you do not need to select chat channels for online games, just load the game up enter a lobby and you should be able to hear people. If your settings are correct you should be good to go.

Hope this helps.