Vizio tv remote code double mutes.

The reason for this is the Xbox controls the TV's via an infrared signal emitted by the Kinect sensor. Because you have a Vizio at home, the kinect is calibrated and using the remote code for Vizio products, which makes it control the Vizio tv. You must
go through the TV and OneGuide troubleshooting to reset the device and set it up if you use a different tv.

@SkankSlayer,

could you go to settings, TV & Oneguide, Device Control, and let us know what remote code is next Vizio?

I was able to solve this issue with my Vizio E371VA by manually entering a remote code in Settings>TV&OneGuide>Troubleshooting.

My TV Owner’s Manual listed two remote codes to try when programming other remotes to work with the TV. Xbox auto-detected my TV model and defaulted to the first, but after manually changing the code to the alternate I have no longer experienced this issue.

Hope that helps others!

Is the console muted through the TV, or the remote?

OK, so more testing tonight

1) I went through every Remote Code I found on Vizio's website, both four and five digit codes. Within each code, I made sure to try both On/Off and Toggle signals if they were available. No dice. Receiver responds, TV does not.

2) I connected the Xbox One directly to the TV via HDMI cable to eliminate the receiver as part of the issue. When I went to add the TV for control, the Xbox said it auto-detected the TV and knew how to control it. Great! Except it didn't. Even directly
plugged together, the Xbox cannot control the TV. Interestingly, the Xbox selected Universal Remote Code T1758 when it was plugged directly into the TV.

3) HUGE. I brought down a different TV and connected it to the Xbox. It auto-detected and selected Universal Remote Code T2049. That worked! The Xbox was able to control the TV as expected. I even re-routed the cables so the receiver was "in the way" and
the Xbox One controlled both correctly.

So, that seems to have narrowed the issue down to some sort of bad interaction between the Xbox One and the Vizio TV. More troubleshooting...

4) I did a factory reset and totally recalibrated the Vizio TV. It still did not respond to the Xbox One. It DOES respond totally normally to its own native controller app (via WiFi) and it responds normally to IR signals from my universal Logitech remote.

I have no idea what to try next. Going to start digging into Vizio TV issues, I suppose. I don't know why the Xbox suddenly quit controlling two devices but is now back to being able to control one of them but not the other.

I should mention that I still think the Xbox has something to do with this because the receiver will intermittently fail to respond to a power toggle sent from the console. I did a lot of testing with the Logitech remote that I've got and it sends signals
to the TV just fine. I also used the WiFi remote that came with the TV and it also responds just fine.

Something about the communication coming from the Xbox to the Vizio TV is borked.

Please note at this time I have also already tried a "soft factory reset" and then re-inputting the TV code noted above. It still works the receiver (with the occasional fault) but it will NOT power the TV on or off.