visual noisy (grain issue with shadows)

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work uninstalling and reinstalling the game will be the next option.

Shadows of the damned had average gameplay, and 'average' visuals and the same kind of dialogue.

Green dots appearing are usually a sign of a faulty HDMI connection.

If you reduce the resolution to 720p, less data has to go through the cable, which might cause the cable to "work".

Please try the cable on a different device that displays 1080p, or try a different cable on your console to the TV. Or maybe the cable just jiggled itself out of the plug a little bit.

Just try unplugging and re-plugging the cable, try a different cable and see if that gets rid of the green dots.

Hi there,

to determine what is causing the issue, I would advise to connect the console to a different TV/Monitor (to rule out the TV)

and to try a different HDMI cable (to rule out the HDMI Cable)

Trying these different setups will result you are able to determine what part in the setup is causing the issue.

When you determined what part is causing the issue then you can take steps to solve it. Like setting up a console repair request, replacing the HDMI cable etc.

Let us know the results

Having same issue and a noisy disk drive