Visual issues on Xbox one S

I’m using an Xbox series s ..

I tried the xbox game pass app to visualize all the perks but sadly nothing happened still the same issue

I think the only real visual difference with the Xbox One S is that it can display in HDR - but your TV needs to be able to support this.

This issue might be cause by several reasons:

• The HDMI cable is faulty.
  
  Inspect the HDMI cable for damage. Also verify that the cable is plugged in and seated properly.
  
• There's a device between your Xbox One and your TV.
  
  Plug the HDMI cable directly into your TV. If this fixes the issue, you can configure your video settings later. For more information, see
  
  How to adjust the display settings on your Xbox One console.
• Your Xbox One can't determine the resolution of your TV.
  
  The Xbox One X and Xbox One S consoles send digital audio and video signals to your TV through the HDMI cable, and your TV sends signals back to the consoles in constant two-way communication. One of the messages the TV sends is extended display identification
  data (EDID). The EDID describes the modes, resolutions, and refresh rates that the TV supports. The Xbox One acknowledges the EDID and then sends the picture at the best possible resolution for the TV.
  

Green dots appearing are usually a sign of a faulty HDMI connection.

If you reduce the resolution to 720p, less data has to go through the cable, which might cause the cable to "work".

Please try the cable on a different device that displays 1080p, or try a different cable on your console to the TV. Or maybe the cable just jiggled itself out of the plug a little bit.

Just try unplugging and re-plugging the cable, try a different cable and see if that gets rid of the green dots.

Hi there,

to determine what is causing the issue, I would advise to connect the console to a different TV/Monitor (to rule out the TV)

and to try a different HDMI cable (to rule out the HDMI Cable)

Trying these different setups will result you are able to determine what part in the setup is causing the issue.

When you determined what part is causing the issue then you can take steps to solve it. Like setting up a console repair request, replacing the HDMI cable etc.

Let us know the results